John Shafer
Sioux Falls
Summary
Dynamic Field Engineer with extensive experience at GE HealthCare, excelling in troubleshooting and optimizing medical imaging equipment. Proven track record in mentoring new engineers and enhancing team communication. Skilled in implementing safety protocols and process improvements, driving operational efficiency and reliability in diagnostic imaging solutions.
Overview
18
18
years of professional experience
Work History
Field Engineer - Team Leader, South Dakota
GE HealthCare
01.2023 - Current
- Operate and maintained specialized equipment for field operations, ensuring safety protocols are followed.
- Troubleshooting technical issues on-site, coordinating solutions.
- Collaborate with project managers to ensure timely completion of MR Installations.
- Utilize MR LogViewer to assist other FE's remotely.
- Work on field improvements when needed, such as collaborating with GE IT Security for screen saver exemptions, available now for MR FEs company wide, to safely ramp and shim magnets.
Field Engineer - Diagnostic Imaging
GE Healthcare
04.2014 - Current
- Installed and maintained advanced medical imaging equipment to ensure optimal performance.
- Collaborated with cross-functional teams to troubleshoot technical issues efficiently.
- Trained junior engineers on best practices for equipment operation and maintenance procedures.
- Conducted regular inspections and preventive maintenance to enhance system reliability.
Field Engineer - EHS Champion
GE HealthCare
01.2022 - 01.2023
- Maintained a high standard of safety amongst our local team, attended meetings and briefed team on safety topics.
- Worked with new hires and apprentices to ensure they had all required safety equipment.
- Ensured timely completion of LOTO and Electrical safety in person demonstrations.
Biomedical Engineering Technician
GE HealthCare
06.2014 - 04.2017
- Conducted routine maintenance on biomedical equipment to ensure optimal functionality and compliance with safety standards.
- Diagnosed and repaired medical devices, enhancing reliability and patient care outcomes.
- Collaborated with engineering teams to troubleshoot complex equipment issues, improving response times and operational efficiency.
- Developed training programs for new technicians, fostering team skill enhancement and knowledge sharing.
Biomedical Engineering Technician
Sanford Health
01.2010 - 06.2014
- Implemented process improvements that reduced equipment downtime and increased service delivery speed.
- Led cross-functional projects aimed at integrating new technologies into existing workflows, driving innovation in patient care solutions.
- Mentored junior technicians, providing guidance on technical procedures and best practices within the department.
- Evaluated vendor performance for biomedical equipment procurement, ensuring alignment with quality standards and budget constraints.
Biomedical Engineering Technician
Avera Health
01.2008 - 01.2010
- Streamlined equipment repairs through detailed troubleshooting, minimizing costs and maximizing equipment uptime.
- Conducted thorough equipment evaluations pre-and post-repair to ensure optimal performance and adherence to manufacturer specifications.
Education
Associate of Science - Biomedical Engineering Technology
Texas State Technical College
Harlingen, TXSkills
- Relationship building
- Detail-oriented organization
- Driven to achieve
- Team communication
- Guidance for new field engineers
- Facilitating team understanding of metrics and how to best reach their goals
Accomplishments
I have been recognized and received several honors over my tenure in healthcare including "Hero of the Month" at Sanford Health, however, my crowning achievement is the is being awarded the GE Thomas E. Dunham award for field service in 2023.
Timeline
Field Engineer - Team Leader, South Dakota
GE HealthCare
01.2023 - Current
Field Engineer - EHS Champion
GE HealthCare
01.2022 - 01.2023
Biomedical Engineering Technician
GE HealthCare
06.2014 - 04.2017
Field Engineer - Diagnostic Imaging
GE Healthcare
04.2014 - Current
Biomedical Engineering Technician
Sanford Health
01.2010 - 06.2014
Biomedical Engineering Technician
Avera Health
01.2008 - 01.2010
Associate of Science - Biomedical Engineering Technology
Texas State Technical College