John Sheppard
LACEY
Summary
Im very hardworking and take pride in my work respectfully. i think very logically and carefully in any situation before i take the next step. One important thing to me is integrity. Being honest, trustworthy and being accountable for your actions is all crucial for growth. Id rather be told the harsh truth, than a comfortable lie because the harsh truth is going to help me grow. Honesty is very important. if you lie about something so small, who knows what else you will lie about. so honesty is important, especially in a work environment. Im always willing to grow
Overview
8
8
years of professional experience
Work History
Security Officer
Palamerican Security
Lacey
07.2023 - Current
- Secured building against unauthorized access and conducted regular patrols.
- Used radio and other communication devices to keep in regular touch with other security guards and controller.
- De-escalated conflicts using verbal and physical techniques.
- Partnered with local law enforcement to handle criminal investigations and collect evidence for prosecution.
- Investigated disturbances, alarms, and unusual activities.
- Patrolled public areas to detect irregularities and prevent unauthorized entry.
Security Officer
Star Protection Agency
Bellevue
02.2022 - 07.2023
- Used verbal and physical deescalation strategies to restore order and reduce tension.
- Responded quickly to medical and building emergencies.
- Communicated regarding incoming admissions, visits and deliveries to appropriate staff.
- Answered phones and responded to inquiries at security desk.
- Used radio and other communication devices to keep in regular touch with other security guards and controller.
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises.
- Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Secured building against unauthorized access and conducted regular patrols.
- Checked interior offices after business hours to confirm entries were locked and secure.
- Responded to alarms and investigated disturbances.
- Monitored CCTV feeds of building and grounds.
- Checked access points, doors, and gates for unauthorized entry.
- Responded to alarms promptly and investigated disturbances.
Sales (contractor)
Dabella Exteriors
Olympia
11.2021 - 02.2022
- Achieved sales targets consistently with over $ amount in average monthly revenue.
- Actively pursued opportunities for professional growth within industry, training and attending conferences.
- Scheduled appointments with potential clients for consultations or product demonstrations.
- Offered extensive knowledge on products to each customer, answering questions and demonstrating features to close sales.
- Set attainable monthly revenue targets based on previous performance data.
- Handled administrative requirements underpinning every sale, including preparing contracts, processing payments and monitoring deliveries.
Sanitation/nutrition assistant
ST. Peter's Hospital
Olympia
06.2019 - 10.2021
- Ensured compliance with local, state, and federal regulations related to food safety and sanitation standards.
- Developed client-tailored meal plans based on individual dietary restrictions and preferences.
- Consulted with food service teams regarding menu planning that catered to special dietary needs of clients or patients.
- Organized, delivered and picked up patient meal trays.
- Met expected needs of nutrition services by reviewing diet plans and placing food orders.
- Developed menus with balanced nutritional content.
- Prepared meals from recipes and prescribed diets.
Customer Service Representative
The Wave Car Wash
Lacey
08.2017 - 03.2019
- Handled money transactions and operated cash register.
- Built relationships with customers to increase repeat business.
- Assisted customers with choosing appropriate car wash packages and additional services.
- Applied cleaning agents, such as soaps and degreasers, according to vehicle needs.
- Monitored operation of cleaning machines, stopping machines and promptly notify supervisors during malfunctions.
- Washed and polished vehicle exteriors, tires and rims.
- Welcomed visitors as well as answered questions and communicated special requests.
- Operated car wash equipment efficiently to clean vehicles thoroughly.
- Responded quickly to emergency situations involving chemical spills or accidents within facility.
Education
High School -
South Sound High School
Olympia, WA06.2015
Some College (No Degree) - Audio Engineer
South Puget Sound Community College
Olympia, WASkills
- Video editing
- Strategic thinking
- Time management
- Problem solving
- Emotional intelligence
- Continuous learning
- Effective communication
- Innovative mindset
- Creative thinking
- Networking abilities
- Active Listening
- Analytical Thinking
- Client Communication
- Content Production
- Public safety
- Team collaboration
- Verbal communication
- Physical fitness
- Situational awareness
- Professional demeanor
- Customer interaction
- Relationship building and management
- Report writing
- Interior and exterior patrol
- Conflict de-escalation
- Checkpoint management
- Access control management
- CCTV surveillance
- Personnel screening
- Patrol operations
- Detail-oriented
- Surveillance
- CCTV monitoring
- Security systems
Languages
English, Native
Timeline
Security Officer
Palamerican Security
07.2023 - Current
Security Officer
Star Protection Agency
02.2022 - 07.2023
Sales (contractor)
Dabella Exteriors
11.2021 - 02.2022
Sanitation/nutrition assistant
ST. Peter's Hospital
06.2019 - 10.2021
Customer Service Representative
The Wave Car Wash
08.2017 - 03.2019
High School -
South Sound High School
Some College (No Degree) - Audio Engineer
South Puget Sound Community College