John Sherrill
Roseville,CA
Summary
Accomplished Flight Attendant offering over 4 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
38
38
years of professional experience
1
1
Certificate
Work History
Flight Attendant
Delta Air Lines, Inc
Los Angeles, CA
02.2018 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Firefighter Captain
834th Army Transportation Battalion
Concord, CA
06.1980 - 06.2013
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
- Optimized fire services management with introduction of new systems, policies, procedures, and tools.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Oversaw scene operations and assigned firefighters to strategic locations.
Education
No Degree - Science Education
Santa Rosa Junior College
Santa Rosa, CANo Degree - Accounting
University California Berkeley
Berkeley, CANo Degree - Hazardous Materials Mitigation
California Specialized Training Institute
San Luis Obispo, CASkills
- Ramp Service
- Emergency Care
- Cleanliness and Sanitation
- Adult AED and CPR
- Aircraft Safety Checks
- Brand Promotion
- Speech Clarity
- Critical Thinking
- Crew Resource Management
- Guest Satisfaction
Certification
- Licensed Paramedic - November 1990-Present
Timeline
Flight Attendant
Delta Air Lines, Inc
02.2018 - Current
Firefighter Captain
834th Army Transportation Battalion
06.1980 - 06.2013
No Degree - Science Education
Santa Rosa Junior College
No Degree - Accounting
University California Berkeley
No Degree - Hazardous Materials Mitigation
California Specialized Training Institute