JOHN SILVA
BUCKEYE,AZ
Summary
Highly motivated professional with over twenty years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Bartender /Server
Blackthorn Pub and Grill
Lomita, California
12.2025 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Delivered exceptional customer service in a fast-paced bar environment.
- Effectively multitasked within fast-paced environment.
- Maintained cleanliness and organization of the bar and dining areas throughout shifts.
- Processed customer payments accurately using point-of-sale systems.
- Implemented safety protocols for alcohol service and responsible drinking practices.
Server
Cantina Gueros
Peoria, AZ
01.2021 - 11.2025
- Served food and beverages to patrons and confirmed complete orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server
Haymaker
Peoria, AZ
03.2021 - 08.2021
- Provided exceptional service to high volume of daily customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Owner/Creator
Handsome Devil Salsa
Torrance, CA
01.2018 - Current
- Enhanced brand/company performance by developing effective business strategies, systems and procedures.
- Coordinated optimal guest relations to boost satisfaction and brand loyalty.
- Adhered to all company food, safety, quality and sanitation policies.
- Developed signature products to meet consumer demand and align with culinary trends.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Established best practices for product slotting and mapping to ensure adherence to food safety regulations.
Owner/Creator
Urban Reaction Figures Clothing
Torrance, CA
01.2004 - 12.2017
- Planned, developed, and produced an independent street fashion brand controlling and overseeing all business facets therein.
- Crafted strategies to generate tailor-made content aligned with brand image.
- Conducted and coordinated all activities, including sales, talent management, customer service and operations management.
- Strengthened operational efficiencies and traceability by developing organization systems for merchandising, inventory control, reports, and schedules.
- Received, checked-in and stocked all merchandise, helped maintain inventory levels and oversaw orderliness and cleanliness of trade show floors and stock room.
Warehouse Lead
Lawndale School District
Lawndale, CA
01.2007 - 12.2009
- Prepared inventory for shipment as well as executed all deliveries with the appropriate documents to the proper school sites.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Navigated powered forklifts safely to move items throughout warehouse and reduce injury risk.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Education
Fine Arts Degree - Film Animation
California Institute Of The Arts
Valencia, CASkills
- KPI management
- Marketing tactics
- Product/Brand development
- Merchandising
- Food preparation techniques
- Facilities and operations maintenance
- Issue and conflict resolution
- Customer Service
Certification
Food Handlers Certification
- RBS Certification
Timeline
Bartender /Server
Blackthorn Pub and Grill
12.2025 - Current
Server
Haymaker
03.2021 - 08.2021
Server
Cantina Gueros
01.2021 - 11.2025
Owner/Creator
Handsome Devil Salsa
01.2018 - Current
Warehouse Lead
Lawndale School District
01.2007 - 12.2009
Owner/Creator
Urban Reaction Figures Clothing
01.2004 - 12.2017
Fine Arts Degree - Film Animation
California Institute Of The Arts