John Soricone
Rochester,New York
Summary
Result-oriented sales engineer with 23 years of experience delivering technical support to sales teams and fostering customer relationships. Proven ability to communicate complex information clearly and understand customer needs, leading to effective solutions. Achievements include enhanced client satisfaction, increased sales, and successful project completions.
Overview
10
10
years of professional experience
Work History
Sales Engineer I- Vertical
Spectrum Enterprise
Rochester, USA
06.2022 - Current
- Collaborated with sales teams to identify customer needs and provide tailored solutions.
- Developed tailored solutions for client applications, incorporating network topologies and technical specifications.
- Partnered with sales teams to define and set competitive solution pricing.
- Analyze proposal solutions and develop technical presentations to illustrate product benefits.
- Develop client network solution designs and project cost forecasts for submission.
- Conducted product demonstrations on MNE Meraki and ENE Fortinet portals, highlighting key features and benefits.
- Provided ongoing support to clients, addressing technical inquiries and troubleshooting issues.
- Submitting Type II and Finished Internet RFQ and working with vendors.
Advanced Services Fiber Field Tech
Spectrum Enterprise
Rochester, USA
08.2016 - 06.2022
- Installed and troubleshot enterprise fiber internet to ensure reliable service delivery.
- Established DWDM fiber connections to increase bandwidth capacity.
- Implemented CWDM PRO-IDIOM technology for optical networks.
- Configured SIP and PRI trunks for metro E/MPLS networks.
- Oversaw management of network edge (cisco Meraki) and security services (cisco, FortiGate, SonicWALL) for enhanced network integrity.
- Managed MNE WiFi networks to optimize connectivity and user experience.
- Hosted Voice (COAX AND FIBER).
Education
Business Administration - Accounting, Economics, Computer Information Systems, Marketing
Monroe Community College
Rochester, New York04-1998
Skills
- Managed network edge (Meraki)
- Enterprise network edge (Fortinet)
- SD-WAN solutions
- MPLS and L3VPN
- IP-VPN and VPLS
- Metro Ethernet solutions
- Ethernet technologies
- Fiber optic technologies
- VoIP/SIP communications
- LAN/WAN integration
- Network architecture design
- Client network design
- Network troubleshooting
- Technical presentation
- Microsoft Visio expertise
- Data layer two networking
- IP security strategies
Awards Recognition
- MEF Carrier Ethernet Certified professional MEF-CECP
- Cisco Certified Entry Networking Technician CCENT
- Cisco SD-WAN Fundamentals
- NSE1- Information Awareness
- NSE2- The Evolution of Cybersecurity
- NSE3- Fortinet Product Awareness
- Fortinet Certified Associate in Cybersecurity
Timeline
Sales Engineer I- Vertical
Spectrum Enterprise
06.2022 - Current
Advanced Services Fiber Field Tech
Spectrum Enterprise
08.2016 - 06.2022
Business Administration - Accounting, Economics, Computer Information Systems, Marketing
Monroe Community College