John Speeks
Springfield,IL
Summary
Accomplished professional with a diverse background in the public service and medical sector, inventory management, regulatory compliance and customer service, notably with the Secretary of State IL. Expert in document analysis, including fraud detection, enhancing driving privilege integrity. Skilled in computer entry and team leadership, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
31
31
years of professional experience
Work History
Motor Vehicle Regulations Tech II / Fraud Review
Secretary of State IL 217-524-7864
12.2023 - Current
- Review and analyze documents to determine a person's driving privileges. This analysis is to detect any possible fraudulent documents that would affect the applicants driving status.
- Determines action to be taken in the suspension, revocation, cancellation, or reinstatement of these driving privileges.
- Fields approximately 40 telephone inquiries daily from driver applicants, Department of Motor Vehicle staff members, and other pertinent agencies involved in the review process.
Public Service Representative - DMV
Secretary of State IL 217- 785-5923
12.2019 - 12.2023
- Administered road, written, and visual examinations to driver applicants. Explained any improper actions or answers to the driver applicant.
- Coded applications according the results of these exams and review of applicant documents pertaining to the application process
- Maintained accurate computer records of all application steps
- Operated photographic equipment
- Prepared driver license and state ID documents
- Balanced daily fee receipts according to procedure, reconciled daily totals, prepared deposit tickets
- Provided information to public regarding application process, location of other services provided in the facility
Dairy Manager
County Market/Shop N Save 217-525-2372
11.2013 - 11.2019
- Administrative duties of manager
- Budget planning
- Work improvement initiatives
- Scheduling staff members for daily, weekly, and monthly shifts and job duties
- Inventory ordering and reconciliation
- Employee relations; evaluations, disciplinary actions, maintaining positive work environment
- Maintained exceptional customer service for internal staff, vendors, and customers.
Warehouse Associate
Memorial Medical Center 217-788-3000
06.2009 - 11.2013
- Coordinated warehouse activities including receipt, storage, issuance of medical supplies
- Maintained computerized inventory records
- Ensured all activities were in compliance with department regulations
- Performed supply history review to resolve inventory discrepancies
- Reviewed supply requests to determine priority of shipments
- Delivered supplies to main hospital complex, as well as affiliated hospital facilities in the Central IL region
- On call hours as needed
Mobile Unit Assistant/Courier
Central IL Community Blood Center 217-753-1530
09.2005 - 06.2009
- Delivered blood products to hospital clients
- Oversaw vehicle maintenance
- Organized equipment and supplies for blood drives; including loading, unloading, and set-up
- Performed blood component processing at blood drives in preparation for shipment to blood center
- Registered donors at blood center and at mobile blood drives
- Maintained MUA and courier schedules
- Ensured all activities were in compliance with blood center and FDA regulations
Coaching Assistant - Basketball and Baseball
Various High Schools in Central IL Region
11.1993 - 11.2013
- Planned and supervised activities in youth sports, both boys and girls
- Evaluated performances, encouraged, and guided as needed
- Maintained statistics for player and team performance
- Maintained relations with head coaches, school administrators, players' parents, and public sport fans
Education
High School Diploma -
North Greene High School
North Greene IL05.1980
Skills
- Computer entry - Excel, Word, various job-specific software programs
- Certified CDL examiner
- Fork lift operator
- Jack lift operator
- Operates blood buses, vans, box trucks
- Biohazardous materials handling
- Equipment preventive maintenance
- Office equipment - copy/printer/fax machine, cash register, calculator, bookkeeping legends
- State ID photographic equipment
- Barcode scanners and associated software
- Blood donation equipment including heat sealers and sterile connecting devices
Timeline
Motor Vehicle Regulations Tech II / Fraud Review
Secretary of State IL 217-524-7864
12.2023 - Current
Public Service Representative - DMV
Secretary of State IL 217- 785-5923
12.2019 - 12.2023
Dairy Manager
County Market/Shop N Save 217-525-2372
11.2013 - 11.2019
Warehouse Associate
Memorial Medical Center 217-788-3000
06.2009 - 11.2013
Mobile Unit Assistant/Courier
Central IL Community Blood Center 217-753-1530
09.2005 - 06.2009
Coaching Assistant - Basketball and Baseball
Various High Schools in Central IL Region
11.1993 - 11.2013
High School Diploma -
North Greene High School
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