John Spencer
Willmar,MN
Summary
Results-driven Team Leader skilled in performance monitoring, work delegation, and team motivation. Experienced in effectively managing daily operations and facilitating team communication. Collaborative and innovative professional dedicated to identifying needs and delivering creative solutions. Diligent College Student focused on Business administration and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
13
13
years of professional experience
Work History
Team Leader
Walmart
Willmar, MN
11.2022 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Fostered positive employee relationships through communication, training, and development coaching.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Delegated daily tasks to team members to optimize group productivity.
- Offered training and support to keep team members motivated and working toward objectives.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Forklift Operator
Seneca Foods
Glencoe, MN
04.2011 - 10.2022
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected lifts before use to prevent damage to goods.
- Packaged, labeled and tagged goods before transfer.
- Tied and secured loads to prevent shifting or damage to items.
- Checked shipments for damaged or incorrect items.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Used handheld scanners for warehouse management system compliance.
- Maintained yard appearance, keeping ground clean and clear.
- Reported safety and quality issues to management.
- Squared stacked displayed materials for safe and orderly conditions.
- Operated power material handling equipment to accurately select and palletize loads.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Estimated weights, heights and centers of balance to make precise placements.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Relocated goods from dock area to appropriate storage locations.
- Communicated with team members to coordinate efficient and accurate movements.
- Noted and recorded receipt of materials on drivers' paperwork.
- Secured loads on pallets to minimize damage and worker injuries.
Education
Some College (No Degree) - Business Administration And Management
Ridgewater College
Willmar, MNSkills
- Mentoring
- Client Service
- Complaint resolution
- Documentation And Reporting
- Quality Improvement
- Team Supervision
- Cash Handling
- Goal Setting
- Problem-Solving
- Teamwork and Collaboration
- Verbal and Written Communication
Languages
English
Professional
Spanish
Professional
Affiliations
I am a dedicated family man and a father of four with a strong commitment to work-life balance. My personal interests include fishing, nature walks, sports, and video games, all of which I enjoy alongside quality time with my family.
References
References available upon request.
Timeline
Team Leader
Walmart
11.2022 - Current
Forklift Operator
Seneca Foods
04.2011 - 10.2022
Some College (No Degree) - Business Administration And Management
Ridgewater College