John Sprouse
Saginaw
Summary
Highly experienced in staff associate roles with a background in technical training and experience, and retail experience. Strengths include strong problem-solving ability. Known for improving operational efficiency and contributing to team success through hard work, reliability and team player.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Entertainment Staff associate
Walmart
Saginaw
01.2025 - Current
- Assisted customers with product inquiries and provided excellent service.
- Maintained inventory levels through accurate stock management practices.
- Operated cash register and processed customer transactions efficiently.
- Participated in training sessions to improve product knowledge and customer service skills.
- Greeted visitors upon arrival at the office and provided them with necessary information.
- Collaborated with team members to restock shelves and organize displays.
Retail Supervisor
Ollies Bargain Outlet
Saginaw
01.2024 - 01.2025
- Supervised daily store operations and ensured efficient workflow among staff.
- Trained new employees on customer service standards and store policies.
- Managed inventory levels and organized merchandise displays for optimal visibility.
- unloaded trucks and moved freight from back room to floor.
Mechanic
Garber Chevrolet Saginaw
Saginaw
10.2020 - 10.2022
- Diagnosed mechanical issues using diagnostic tools and equipment.
- Performed routine maintenance on various vehicle systems
- Communicated effectively with customers to explain repair needs and services offered.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Mechanic
Martin Chevrolet
Saginaw
10.2017 - 12.2020
- Diagnosed mechanical issues using diagnostic tools and equipment.
- Performed routine maintenance on various vehicle systems and components.
- Maintained a clean and organized workspace to ensure safety standards.
- Assisted in training new mechanics on proper repair techniques and safety practices.
- Communicated effectively with customers to explain repair needs and services offered.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
Education
Advanced Certificate - Automotive Repair
Delta College
Bay City, MI 01.2013 - 12.2016
Novel Catholic High School
Saginaw, MiSkills
- Customer service
- Cash handling
- Experience with heavy equipment(fork lift, walker stacker, hydraulic lifts)
- ability to learn quickly with hands on experience
Affiliations
- Hunting and fishing, video games, reading.
Timeline
Entertainment Staff associate
Walmart
01.2025 - Current
Retail Supervisor
Ollies Bargain Outlet
01.2024 - 01.2025
Mechanic
Garber Chevrolet Saginaw
10.2020 - 10.2022
Mechanic
Martin Chevrolet
10.2017 - 12.2020
Advanced Certificate - Automotive Repair
Delta College
01.2013 - 12.2016
Novel Catholic High School