John Stallings
Charleston,MO
Summary
I am seeking a position to further my experience as well as better myself and the company I work for by bringing many skills such as customer service, warehousing, money management, and human relations.
Overview
25
25
years of professional experience
Work History
Unarmed Security Guard
Securitas
Sikeston, MO
09.2024 - Current
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, following established protocols
- Maintained accurate logs of daily activities, including incident reports and shift summaries
Hand Packer/Packager
Unilever
Sikeston, MO
05.2021 - 02.2023
- General production work associated with manufacturing food items.
Hand Packer
Unilever
Sikeston, MO
03.2021 - 05.2022
- General production work associated with manufacturing food items.
Retail Fuel Cashier
Reeve’s Boomland
Charleston, MO
10.2020 - 11.2020
Retail Fuel Cashier
Reeve’s Boomland
Charleston, MO
11.2019 - 11.2020
- Retail Fuel Sales
- Clean and Maintain Fuel Pumps
- Troubleshoot Point Of Sale Equipment
- Provide Customer Service
Table Games Dealer
Isle Casino Cape Girardeau
Cape Girardeau, MO
03.2015 - 02.2019
- Paying out winnings, exchanged currency for chips and informed guests of game rules.
- Opened game at assigned table, counted contents, verified count with closing list, inspected cards.
- Verified bank roll fills with the supervisor and security personnel.
- Ensured protection of game; maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set.
- Closed game; sorted cards, balanced rack, counted chips and signed off with the supervisor.
- Maintained the honesty and integrity of assigned games, controlling pace.
- Assisted guest with questions on casino activities or referred to appropriate personnel.
Customer Service Rep/ Direct Sales/ Order Entry
Integrity Solutions
Cape Girardeau, MO
07.2009 - 09.2013
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
Student Worker/Office Assistant
SEMO Facilities Management
Cape Girardeau, MO
05.2006 - 02.2008
- Processing client work order requests for a large university, dispatching appropriate maintenance teams, and following up on completed work orders.
- Fleet record maintenance, answering phones, files work orders, purchase orders, and reports in designated areas.
- Sorts documents for others to execute necessary duties. Extracts, sorts, preps, batches and routes documents within the facility as needed.
- Receive customer orders daily via electronic ordering system, fax and phone
- Verify customer information on each order when received against company database to confirm all contact information is correct; update database where necessary
- Verify order information is correct on each order when received and that all merchandise purchased is in stock and priced correctly
- Contact customer directly on each order when received if there are questions regarding customer information or discrepancies between customer information on the order and the company database
- Contact customer directly on each order when received if there is an issue with the order, such as merchandise pricing difference, shipping delays or other concerns
- Enter order into fulfillment system for processing, including packaging and shipping preparation; verify order is correct prior to shipment
- Notify customer when order is received and shipped using the customer’s preferred contact method on each order received
- Answer customer service line and field customer questions and complaints daily
Student Worker
SEMO Facilities Manager
Cape Girardeau, MO
05.2005 - 02.2006
Package Handler
FedEx Ground
Sikeston, MO
05.2005 - 02.2006
- Load packages onto delivery truck
- Ensure the load is ordered according to the drivers route
Driver/Warehouseman
Redneck Trailer Supplies
Sikeston, MO
10.2003 - 06.2004
- Local and regional delivery of merchandise
- Pulling, packaging, staging, and loading merchandise for delivery
- Unloading materials and merchandise from incoming vehicles and stacking them to assigned places
- Locating and moving stock of products to pallets or crates for storage or shipment
- Identifying damages and report shortages or quality deficiencies
- Transport raw materials to production workstations
- Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance
- Keep updated records of inventory and activity logs
- Comply with company policies and legal guidelines
- Help maintain a safe and orderly environment of the facilities
Driver/Warehouseman
Santie Oil Company
Sikeston, MO
08.2000 - 09.2003
- I’ve had a broad spectrum of Jobs from Driving, Warehouse work, Forklifts experience, Direct customer service, Issuing work orders, to Taking orders
- Problem solving, Direct money handling, Delivery, and Data Entry.
Education
BA of Science - Agribusiness
Southeast Missouri State University
Cape Girardeau, MO05.2008
BA of Science - Agribusiness
Southeast Missouri State University
Cape Girardeau, MO05.2008
Timeline
Unarmed Security Guard
Securitas
09.2024 - Current
Hand Packer/Packager
Unilever
05.2021 - 02.2023
Hand Packer
Unilever
03.2021 - 05.2022
Retail Fuel Cashier
Reeve’s Boomland
10.2020 - 11.2020
Retail Fuel Cashier
Reeve’s Boomland
11.2019 - 11.2020
Table Games Dealer
Isle Casino Cape Girardeau
03.2015 - 02.2019
Customer Service Rep/ Direct Sales/ Order Entry
Integrity Solutions
07.2009 - 09.2013
Student Worker/Office Assistant
SEMO Facilities Management
05.2006 - 02.2008
Student Worker
SEMO Facilities Manager
05.2005 - 02.2006
Package Handler
FedEx Ground
05.2005 - 02.2006
Driver/Warehouseman
Redneck Trailer Supplies
10.2003 - 06.2004
Driver/Warehouseman
Santie Oil Company
08.2000 - 09.2003
BA of Science - Agribusiness
Southeast Missouri State University
BA of Science - Agribusiness
Southeast Missouri State University