Summary
Overview
Work History
Education
Skills
Timeline
Generic
John Stephens

John Stephens

Green Mountain,NC

Summary

Focused Systems Technician with advanced electrical knowledge, design experience and mathematics skills. Works great with technical and non-technical personnel to achieve common goals. Experienced in team training and supervision. Dedicated to superb customer satisfaction.

Overview

27
27
years of professional experience

Work History

Systems Technician

AT&T
04.1997 - Current
  • Completed in-depth performance tests of parts and systems.
  • Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
  • Trained new system users and employees to promote useful system knowledge and operations expertise.
  • Completed custom equipment design to customers' specifications.
  • Diagnosing, designing and testing systems and supplied to customers.
  • Assisted in execution of major fiber/copper projects, ensuring successful completion within time constraints.
  • Daily computer usage to record completed jobs and related information.

Education

BBA - Business Administration And Management

Northwood University
Midland, MI
05.1994

Skills

  • Server Management
  • Safety Management
  • Bucket truck operation
  • Performance Evaluation
  • Remote Support
  • Parts Procurement
  • Maintenance Standards Preparation
  • Equipment Functional Improvement
  • Help Desk Support
  • Control Circuitry
  • Specification Development
  • Quality Control
  • Wire Stripping
  • Inventory Maintenance
  • Design modeling
  • Test Information Interpretation
  • Equipment Maintenance
  • Stress Tolerance
  • System Log Maintenance
  • System Integration
  • Component Assembly
  • Mechanical engineering knowledge
  • Electrical Component Evaluation
  • Fixture design
  • Cost Estimation
  • Technical training
  • Precision Instruments
  • Components and Parts Replacement
  • Test Documentation
  • Asset Management
  • Hardware troubleshooting
  • Network Troubleshooting
  • Defect Correction
  • Wire assembling
  • Hardware Installation
  • Statistical Analysis
  • Equipment Setup
  • Engineering support
  • Problem Diagnostics
  • Instrumentation Repair

Timeline

Systems Technician

AT&T
04.1997 - Current

BBA - Business Administration And Management

Northwood University
John Stephens