John Stephens
Green Mountain,NC
Summary
Focused Systems Technician with advanced electrical knowledge, design experience and mathematics skills. Works great with technical and non-technical personnel to achieve common goals. Experienced in team training and supervision. Dedicated to superb customer satisfaction.
Overview
27
27
years of professional experience
Work History
Systems Technician
AT&T
04.1997 - Current
- Completed in-depth performance tests of parts and systems.
- Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
- Trained new system users and employees to promote useful system knowledge and operations expertise.
- Completed custom equipment design to customers' specifications.
- Diagnosing, designing and testing systems and supplied to customers.
- Assisted in execution of major fiber/copper projects, ensuring successful completion within time constraints.
- Daily computer usage to record completed jobs and related information.
Education
BBA - Business Administration And Management
Northwood University
Midland, MI05.1994
Skills
- Server Management
- Safety Management
- Bucket truck operation
- Performance Evaluation
- Remote Support
- Parts Procurement
- Maintenance Standards Preparation
- Equipment Functional Improvement
- Help Desk Support
- Control Circuitry
- Specification Development
- Quality Control
- Wire Stripping
- Inventory Maintenance
- Design modeling
- Test Information Interpretation
- Equipment Maintenance
- Stress Tolerance
- System Log Maintenance
- System Integration
- Component Assembly
- Mechanical engineering knowledge
- Electrical Component Evaluation
- Fixture design
- Cost Estimation
- Technical training
- Precision Instruments
- Components and Parts Replacement
- Test Documentation
- Asset Management
- Hardware troubleshooting
- Network Troubleshooting
- Defect Correction
- Wire assembling
- Hardware Installation
- Statistical Analysis
- Equipment Setup
- Engineering support
- Problem Diagnostics
- Instrumentation Repair
Timeline
Systems Technician
AT&T
04.1997 - Current
BBA - Business Administration And Management
Northwood University