John Stupka
Summary
Careful and dependable Baggage Handler with significant stamina and physical strength. Familiar with luggage transport. A team-player with excellent customer service skills.
Overview
6
6
years of professional experience
Work History
Baggage Handler
Sun Country Airlines
12.2022 - 10.2023
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Reduced lost luggage incidents by implementing an effective baggage tracking system.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Maintained a safe work environment by adhering to all safety regulations and guidelines.
Food Preparation Worker
Mancini's Restaurant
08.2021 - 08.2022
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
Host
Shamrock's Restaurant
12.2017 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Cretin-Derham Hall High School
Saint Paul, MN05.2018
Skills
- Team Coordination
- Time Management
- Customer Service
- Adaptability
- Reliability
- Damage Prevention
- Physical Strength
- Client Service
- Operating [Equipment]
Accomplishments
Sun Country Airlines: Nominated for Employee of the year by peers and management in 2023.
Affiliations
- Enjoy all sports both viewing and participating.
- Outdoor activities
- Travel
Goal
To obtain a full time position with a company to demonstrate my customer service skills, reliability and team work.
Timeline
Baggage Handler
Sun Country Airlines
12.2022 - 10.2023
Food Preparation Worker
Mancini's Restaurant
08.2021 - 08.2022
Host
Shamrock's Restaurant
12.2017 - 08.2021
High School Diploma -
Cretin-Derham Hall High School
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