John Suggs
Woodleaf,NC
Summary
Working for Komatsu would be a completion of a personal goal. I have been a customer of heavy equipment. I have been in the dealership arena for many years. I would like to finish my career with a top tier OEM manufacturer.
Overview
29
29
years of professional experience
Work History
Product Support Representative
Linder Industrial Machinery
Greensboro, North Carolina
01.2014 - Current
- Guided customers to optimize equipment usage, identifying opportunities for effective utilization of purchased assets.
- Advised customers on fleet health and trade options for new Komatsu equipment purchases, facilitating informed decision-making.
- Maintained strong customer relationships for Komatsu products, ensuring continued satisfaction and loyalty.
- Reviewed billing and invoices for customers and resolved issues.
Field Technician
Ascendum Machinery
Charlotte, North Carolina
09.1997 - 01.2014
- Served as field mechanic throughout Central North Carolina, providing on-site repairs and maintenance.
- Delivered essential mechanic services to branches across Southeast
- Inspected equipment for wear, leaks, and safety concerns before repairs.
- Diagnosed hydraulic, electrical, and diesel issues on Volvo equipment.
Education
High School Diploma -
East Davidson Higth School
Thomasville, NC05-1990
Skills
- Equipment diagnostics
- Invoice reconciliation
- Fleet health analysis
- Hydraulic systems
- Komatsu product support
- Attention to detail
- Customer relationship management
Accomplishments
- Komatsu North American PSSR Champion 2024
- Volvo Master Guild Technician 1995
Timeline
Product Support Representative
Linder Industrial Machinery
01.2014 - Current
Field Technician
Ascendum Machinery
09.1997 - 01.2014
High School Diploma -
East Davidson Higth School