John Sukovaty
Broken Arrow,OK
Summary
Accomplished Tier 3 Liability Adjuster at Farmers Insurance, adept in liability analysis and settlement negotiations, enhanced team efficiency and customer satisfaction through expert claims management and policy interpretation. Skilled in legal compliance, consistently achieved fair settlements, showcasing exceptional attention to detail,
Overview
16
16
years of professional experience
Work History
Tier 3 Liability Adjuster
Farmers Insurance
01.2008 - Current
- Negotiated fair settlements with claimants, ensuring both parties reached a satisfactory agreement.
- Maintained organized records of claim files, streamlining future reference needs as well as improving overall departmental organization.
- Reviewed policy documents and endorsements, determining appropriate coverage levels for each claim scenario presented.
- Improved team efficiency by training new hires on best practices for handling liability claims.
- Managed high case volume while maintaining exceptional customer service and attention to detail.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Enhanced customer satisfaction by effectively managing liability claims and providing timely resolutions.
Education
Bachelor of Arts - Criminal Justice
Northeastern State University
Tahlequah, OK05.1998
Skills
- Liability Analysis
- Insurance policy knowledge
- Claims Investigation
- Industry Trends Awareness
- Legal Compliance
- Policy Interpretation
- Claims Evaluation
- Settlement Negotiations
Timeline
Tier 3 Liability Adjuster
Farmers Insurance
01.2008 - Current
Bachelor of Arts - Criminal Justice
Northeastern State University