John Szczur
Operations Team Lead/Trainer
New London,MN
Summary
Versatile Operations Supervisor with decades of experience in Disaster Restoration, successful at taking on routine and complex challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Have excellent basic mechanical ability and handyman skills, enjoy physical labor and working both individually and in team settings.
Overview
33
33
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
Work History
Operations Team Lead
ServiceMaster Professional Services
Waite Park, MN
09.2020 - Current
- Motivated and trained employees to maximize team productivity in Disaster Restoration situations.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Created training materials for new employees and tracked skill development.
Trauma Scene Cleaning Technician/Crew Trainer
ServiceMaster Professional Services
Waite Park, MN
12.2006 - Current
- Delivered quality customer service to address urgent needs and cleaning requests.
- Evaluated, coordinated, and completed hundreds of trauma scene/extreme cleaning projects.
- Trained crew to evaluate and perform trauma scene/extreme cleaning projects.
Contents and Hoarding Manager
ServiceMaster Professional Services
Waite Park, MN
01.2015 - 09.2020
- Planned, coordinated and executed packout, cleaning, storage, and packback of contents due to fire, water, smoke, and mold damage.
- Evaluated, planned, coordinated, and executed cleanout of properties affected by hoarding.
Disaster Restoration Tehnician
Captain Clean
Clontarf, MN
12.1997 - 12.2006
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Inspected damaged properties and contents to prepare job action plan.
Education
Social Sciences
St. John's University
Collegeville, MN 09.1985 - 01.1990
Skills
Logistics expertise
Customer Relations
Organization and Time Management
Problem-Solving
Planning and Coordination
Dependable and Responsible
Maintenance and Repair
Attention to Detail
Interpersonal Communication
Certification
IICRC Fire and Smoke Damage Restoration Technician
Timeline
Operations Team Lead
ServiceMaster Professional Services
09.2020 - Current
Contents and Hoarding Manager
ServiceMaster Professional Services
01.2015 - 09.2020
Trauma Scene Cleaning Technician/Crew Trainer
ServiceMaster Professional Services
12.2006 - Current
Disaster Restoration Tehnician
Captain Clean
12.1997 - 12.2006
Social Sciences
St. John's University
09.1985 - 01.1990