John Tafoya
Long Beach,CA
Summary
Business-focused operations leader with 20+ years of experience driving process optimization, leading cross-functional teams, and improving service delivery in fast-paced environments. Holds a Bachelor of Science in Business Administration with a triple major in Marketing, Supply Chain Management, and Management. Experienced in supplier onboarding, compliance documentation, sourcing analytics, demand planning, and marketing analytics. Proven ability to reduce operational costs, implement scalable inventory & sourcing systems, and lead strategic customer engagement initiatives. Eager to apply both practical experience and data-informed strategies to support performance goals in supply chain, operations, or sourcing roles.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Operations & Service Manager (Food Service & Sourc
Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House
01.1992 - Current
- Coordinated end-to-end supplier onboarding, ensuring complete vendor documentation, compliance verification, and ERP account setup for new SKUs.
- Implemented SKU-level inventory and JIT forecasting systems, reducing waste by 12% and improving procurement accuracy.
- Designed POS-based sourcing analytics to trigger supplier performance ticket resolution workflows and minimize order inconsistencies.
- Ensured audit-grade documentation and certification tracking to support compliance and vendor due-diligence.
- Drove loyalty marketing initiatives using data-driven segmentation, increasing repeat visits by 18% and weekly sales by 7%.
Associate Level 4
In-N-Out Burger
05.2022 - Current
- Managed high-volume data entry and POS-to-ERP migration efforts to unify inventory data, reducing discrepancies by 10%.
- Coordinated supplier communication to resolve order and billing issues, improving fulfillment accuracy by 15%.
- Trained new team members on compliance checks, ticketing procedures, and performance metrics, optimizing labor utilization and accuracy.
- Integrated POS data into sourcing forecasts and stock reallocation strategies, minimizing overstocks and shortages.
Education
Bachelor of Science - Marketing, Supply Chain Management, And Management
California State University, Long Beach
Long Beach, CA06-2025
Skills
- Supplier Onboarding & Compliance Verification
- Supply Chain Forecasting & Inventory Optimization
- Procurement & Vendor Relationship Management
- Business Intelligence & KPI Reporting
- Ticket Resolution & Issue Escalation
- Marketing Strategy & Campaign Analytics
- Team Leadership & Performance Management
- Workflow Redesign & Cost Control
- Customer Experience & Retention Strategy
- Bilingual: English & Spanish
Certification
APICS Certified Supply Chain Professional (CSCP) – Expected December 2025
Lean Six Sigma Yellow Belt – Expected November 2025
Timeline
Associate Level 4
In-N-Out Burger
05.2022 - Current
Operations & Service Manager (Food Service & Sourc
Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House
01.1992 - Current
Bachelor of Science - Marketing, Supply Chain Management, And Management
California State University, Long Beach
Similar Profiles
Alyssa ThompsonAlyssa Thompson
Server at Parkview House Restaurant & TavernServer at Parkview House Restaurant & Tavern
Liv CarterLiv Carter
Server at DeLucia's Italian ResturantServer at DeLucia's Italian Resturant
Bronya-Alexis SeniorBronya-Alexis Senior
Private Nanny at The DeLucia'sPrivate Nanny at The DeLucia's
Justin BarnesJustin Barnes
Sales Associate at Shoe PalaceSales Associate at Shoe Palace
Rory BocoxRory Bocox
Office Clerical Aide at ILWUOffice Clerical Aide at ILWU