John Teamer II
Wasilla
Summary
Experienced in creating and implementing training programs to enhance team member capabilities and instruct users on system utilization and improvement. Collaborates effectively with government, DOD, and civilian corporate stakeholders. Demonstrates a results-oriented approach with a proven track record of resolving technical problems and supporting a wide range of hardware and software systems. Skilled in troubleshooting complex technical issues and providing hands-on support to users, delivering excellent customer service, and managing time effectively. Possesses strong problem-solving abilities, a willingness to learn, and exceptional communication skills. Ready to contribute to team success, achieve positive results, and tackle new challenges with dedication and enthusiasm. Thorough team contributor with strong organizational capabilities, experienced in handling multiple projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and consistently meeting deadlines.
Overview
17
17
years of professional experience
Work History
Satellite System Operator II
Ehanced Polar Systems (EPS)
12.2023 - Current
- Reviewed job logs and application errors with sense of urgency to meet customer needs.
- Troubleshot system stoppages and determined best course of action to maintain system up-time.
- Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
- Monitored system and application availability and performance information to support efficient operation.
- Maintained network users, mail accounts and directories to optimize network security.
- Analyzed user requirements and developed solutions to meet needs.
- Provided basic end-user troubleshooting and desktop support.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Performed tests of functionality, security, and performance of different workstations and devices.
C17 LOADMASTER
US Air Force
05.2021 - Current
- C17 Loadmaster may physically load the aircraft, but primarily supervises loading crews and procedures
- Once positioned aboard the aircraft, the loadmaster ensures it is secured against movement
- Chains, straps, and integrated cargo locks are among the most common tools used to secure the cargo
SERVICES
US Air Force
08.2019 - 08.2023
- Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support
- Supported over 50 events annually, which ranged from less than a dozen participants to a few hundred participants with prestigious guests
- Oversight of all banking, inventory and control of food and beverage requirements including alcohol, sanitation and safe-serve certifications
- Provided catering for events including venue design and set-up
- Managed staff of 7 individuals including hiring and terminations
- Assisted with the training of assigned staff and site-based staff in the proper use of specialized tools, materials, and equipment
- Created weekly schedules for 7 hourly employees
- Assisted in performing preventive maintenance where possible to keep equipment in good running condition
SECURITY ESCORT
Red Point Construction
05.2013 - 09.2022
- Guarded and watched over visitors inside restricted area facilities
- Screened visitors for prohibited items, logged any incidents, oversaw badge processes, and helped account for any unique details in a premise
- Traveled with specific visitors as needed
- This job comes in two primary forms, thought security escorts may perform both roles
- The first form of this job focuses on protecting workers, often by keeping them away from dangerous/unauthorized areas
- The second form of security escorting focuses on communicating/relaying pertinent information to and from local law enforcement and Security Forces members
SECURITY FORCES/PASS&ID
US Air Force
07.2008 - 08.2019
- Developed plans, policies, procedures, and detailed instructions to implement SF Programs
- Planned, organized, and scheduled SF activities
- Provided Oversight, guidance, and assistance to commanders with the application of information, personnel, and industrial security programs
- Operated pass and registration activities
- Supervised and trained SF augmentees
- Provided on scene supervision for security forces
- Inspected and evaluated effectiveness, analyzed reports and statistics of incoming SF personnel and activities
Education
Certificate - Security + Coursework In Progress
02.2025
Course - Intro to Satellite Theory
02.2022
Certificate - Master Resiliency Training (MRT)
01.2022
Certificate - Authentic Servant Leadership
01.2022
DIPLOMA - undefined
Eagle River High School
Eagle River, Alaska05.2008
Skills
- Knowledge base on Pass&ID functions/lodging requests
- Services/ODR Plans, Programs and Training
- Microsoft Office programs
- Effective Team Building
- Master Resiliency Training (MRT)
- Conflict Resolution
- Familiar with AEHF/EHF
- Security protocols
- Safety procedures
- Network troubleshooting
- Repair work
- System configuration
- Inspection
- System monitoring
- Incident response
- Hardware troubleshooting
Timeline
Satellite System Operator II
Ehanced Polar Systems (EPS)
12.2023 - Current
C17 LOADMASTER
US Air Force
05.2021 - Current
SERVICES
US Air Force
08.2019 - 08.2023
SECURITY ESCORT
Red Point Construction
05.2013 - 09.2022
SECURITY FORCES/PASS&ID
US Air Force
07.2008 - 08.2019
Course - Intro to Satellite Theory
Certificate - Master Resiliency Training (MRT)
Certificate - Authentic Servant Leadership
DIPLOMA - undefined
Eagle River High School
Certificate - Security + Coursework In Progress
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