- Offering time and support to shelters for the homeless, women, and animals
JENET E. DENNEY
Vail,United States
Summary
Experienced with inventory control, shipping, and receiving processes. Utilizes strong organizational skills to manage and streamline distribution tasks. Knowledge of logistics software and warehouse management systems to ensure smooth operations.
Distribution professional with comprehensive knowledge of inventory management and logistics. Recognized for consistently achieving high standards in operational efficiency and teamwork. Reliable and adaptable, with strong skills in coordinating with cross-functional teams and maintaining workflow consistency.
Distribution professional with comprehensive experience in inventory management, logistics coordination, and warehouse operations. Proven ability to enhance efficiency through strategic planning and effective resource allocation. Strong emphasis on teamwork and adaptability, ensuring seamless operations and reliable performance in dynamic environments. Skilled in using warehouse management systems, handling shipping and receiving tasks. Recognized for reliability and results-driven approach.
Overview
29
29
years of professional experience
Work History
Mission Support Specialist Administrative Team Tucson Sector (TCA)
CUSTOMS AND BORDER PROTECTION (CBP) U.S. BORDER PATROL
Tucson, AZ
07.2023 - Current
- Performs all Mission Support Specialist duties including processing correspondence, routing requests for signatures and serves as a personal liaison to the Division Chiefs, Executive Officers, and Directors.
- Subject matter expert in preparing and routing correspondence through MS Teams for leave requests such as paid parental, military, leave without pay, Worker’s compensation, administrative, VLTP, advanced sick and annual leave.
- Accurately processes detail solicitations & selections, employee transfers such as spousal, lateral, reassignments, compassionates, non-per diems, and extensions, Firearms exemptions, shaving waivers, mandatory separation waivers, outside employments, compliance evaluations, diversity & inclusion, training, union related, temporary promotions, letter of appreciation, retirements, and condolence letters, time-off awards & USBP honorary awards, policy and compliance and memorandum of understanding and standard operating procedures.
- Successfully, manages 30-50 inbound customer requests per week, resulting in 100% correspondence processing.
- Accurately manages and prepares memorandums for Command Staff, Law Enforcement Operations and Operational Programs, Human Resources, Finance, and Workers’ Compensation (OWCP) and Human Resources. Reads, analyzes, drafts and finalizes over 2400 documents annually.
- Effectively applies job knowledge and technical skills, in all written and oral communications, leadership, planning and organization, analytical skills and problem solving.
- Performs duties in a professional manner, interacting with fellow workers and members of the public in a courteous and respectful manner even in the face of provocation or adversity. A positive thinker, a self-starter and an excellent team player.
- Confidently comes to the table with solutions to any issues, problems or tasks.
- A process-improvement driven mindset, looking to create efficiencies while helping with productivity.
- A Self -starter and a self-motivated, could think on their toes and work effectively under pressure.
- Working cooperatively as part of a team in the development and execution of comprehensive information campaigns designed to keep the public and the education community informed about the status, effectiveness and accomplishments of the Department of Homeland security and any Border Patrol improvement initiatives.
- Completely believes in an open and transparent communication i.e., risk of missing deadlines etc.
- Highly Proficient in Microsoft Office Word, Excel, Access, PowerPoint, Windows platform, Adobe Pro, and MS Teams.
- Diligently schedules for conference rooms and coordinating events such as Promotion and Awards Ceremony.
- A meticulous Primary Inventory Taker. Knowledgeable in Systems, Applications and Products in data processing program (SAP), Local Property Officer (LPO) functions track down a list of inventory items by serial number or inventory number and physically account for by pictures and the asset verification letters.
- Accurately manages Data entry into the SAP system.
- Effectively manages $50,000 government purchase card account, making sure the office supplies and equipment are always replenished and serviceable, by creating an active inventory log to keep track of all toners and office supplies for the Tucson Sector Command Staff and Admin Team.
- Accurately Manages Customs and Border Patrol Mail room accounting for Postage and packages for Tucson Sector Headquarters using the mail meter machine.
- Processes $3500 per month for the mail and UPS shipments for Tucson Sector. Update Excel spreadsheets on mail funds and mail analysis reports every month.
- Salary: $64,496.90 40 Hours/Week
- Supervisors: Monica Gupta-Abrams (520) 519-4791 (From 07/31 thru 12/31/2023)
Financial Technician
Department of the Air Force/Rio Travel - Buckley Space Force
Buckley Space Force, CO
10.2022 - 02.2023
- Received, reviewed, and processed a variety of complex Military and Travel Pay transactions utilizing multiple financial systems where guidelines lack specificity to requirements, circumstances or problems, and/or frequently change.
- Provided customer service in person or by telephone and completed correspondence (e.g., answers written inquiries, prepares letters to obtain omitted or sensitive information, etc.) related to military and travel pay entitlements for individual reservists as well as internal and external customers.
- Managed and/or assisted in managing, resolving and processing a wide range of routine, special and complex pay actions, unique AF pay programs, and sensitive and high interest debt collection cases.
- Analyzed and examined accounting data and accounts to resolve nonstandard transactions, complaints, or discrepancies.
- Prepared reports and performed or oversees other miscellaneous technical tasks in support of the accounting function. Received and examined complex payroll authorization documents (e.g., leave authorization forms, allotments, Electronic Funds Transfer forms, Military Orders and all travel documents, etc.)
- Thoroughly researched and reviewed Military vouchers and documents/evidence to establish eligibility for benefits, making critical decisions to determine the number of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about voucher claims.
- Obtained, clarified and processed information about initial and continuing eligibility for travel pay in accordance with the military travel pay regulations.
- Efficiently resolved discrepancies with Government Purchase Card and Government Travel Card.
- Consistently simplified issues and made final payments for initial and post-entitlement for travel benefits and payments; adjudicated and authorized entitlements or disallowance action at all levels of difficulty and complexity under the military travel pay programs.
- Skillful in applying tact and diplomacy during difficult circumstances to advise and inform individuals and high-level officials on complicated, sensitive, and sometimes controversial issues.
- Skilled in developing strategies, policies, and plans of action based on very broad guidelines and limited precedents.
- Proficiently applies all technical skills necessary to accomplish all assigned work in an effective and efficient manner. Examples would include use of job-specific equipment, automated systems/databases, research materials, enforcement techniques, manuals, etc
- Salary: $60,879.00 40 hours/week
- Series: 0503 – Financial Clerical Assistance
- Supervisor: Sean Hall
Program Support Assistant
Dept. of Veterans Affairs/ Mental Health (Homeless (HUD-VASH) Program
Tucson, AZ
06.2021 - 10.2022
- Received, compiled, recorded and managed obtained patient's information for the Homeless HUD-VASH Program.
- Analyzed, researched and evaluated reports on Homeless patient's housing status.
- Accurately completed and maintained Homeless HUD- YASH Program patient's enrollment information through the use of a variety of computer programs and software: Vet Link, CPRS, Vista, etc.
- Provided education to patients and personnel who will be affected by the business performance measurements and business process improvements (both philosophy and software).
- Provided education dealing with the concepts and techniques necessary to successfully progress through the Homeless HUD-VASH Program in all processes and configuration crossing all VAMC business areas.
- Provided information regarding patient entitlement, administrative responsibilities and adjudication process for homeless veterans and providers.
- Supported fleet card program managing VAMC HUDVASH PROGRAM’s 21 vehicles, ordering cards, performing audits, extracting reports, and reconciling invoices; coordinating bulk fuel delivery, invoicing, and payment; tracking mileage for fleet vehicles and equipment for scheduled services and safety inspections; coordinating with staff to ensure actions are completed in a timely manner.
- Provided support to process damaged vehicles and scheduled repairs; Coordinated and arranged for delivery of vehicles for services; maintained records management for producing various fleet reports; applied knowledge of laws, regulations, and policies for personnel benefits and entitlements to provide general guidance and information for insurance coverage options.
- Coordinated facility repairs and recorded requests in facilities management systems; participating in studies and analytical projects related to current and proposed initiatives; gathering information and preparing reports with data from internal data sources as well as other automation systems for regular and/or one-time needs by staff and management.
- Appropriately referred patients to suitable VA clinic or departments.
- Supported planning and logistics for meetings and events including coordinating calendars and disseminating meeting agendas and minutes for 50 social workers, veteran patients and property managers and apartment owners.
- Assisted with community and inter-divisional engagement, such as providing technical assistance for agreements to VA Hospital staff.
- Effectively assisted in developing new policy statements; participated in administrative policy reviews to assure compliance with established requirements; made recommendations for policy revision or adaptations as required.
- Maintained supervision of several accounts as the purchase card holder. Made all procurements for the Homeless HUD- VASH Program supporting 50 social workers with at least, 20 caseloads each.
- Received, processed, and coordinated donated funds and materials (phones, beddings, food and other supplies) for the patients in accordance with the donor's wishes.
- Effectively modified methods and procedures that affect the accomplishment of the mission of the office.
- Provided administrative support to all of VA Mental Health Programs, 50 HUDVASH social workers and all Mental Health Homeless programs.
- Supported planning and logistics for partner meetings, including coordinating calendars and disseminating meeting agendas and minutes.
- Assisted with community and inter-divisional engagement, such as providing technical assistance for agreements to VA Hospital Staff.
- Identified and resolved various problems and situations that affect the orderly and efficient flow of work in transactions with parties outside of the organization.
- Coordinate agreements between all VA Mental Health HUDVASH and homeless program patients and providers.
- Performed work involving the collection compilation and tracking of data and statistical information in support of the Homeless HUD VASH program operations for more than 250 veterans through VA Homeless Operations Management and Evaluation System (HOMES).
- Salary: $53,629.00 40 hours/week
- Supervisor: Angie Lane (520) 792-1450 ext. 3794
Program Management Assistant
Department of Defense
AZ
08.2017 - 06.2021
- Managed Government acquisitions, Purchase Cards and construction contracts where specifications have become standardized and established competitive markets and price competition exist.
- Evaluated requisition package for consistency, accuracy, and compliance with regulations, administrative, and procedural prerequisites.
- Processed complex and highly sensitive applications and petitions for government purchases.
- Efficiently paid services and other benefits based on electronic or paper applications/petitions.
- Used electronic systems process contracts and provide verification of any number of established data points to make adjudicative decisions, determine appropriate level of adjudicative review, and update databases with appropriate information and decisions.
- Developed solicitations and evaluated responses. Compiled complete bidders' list from qualified applications, knowledge of suppliers, contacts with trade associations, Small Business Administration, or other sources.
- Prepared and issued solicitation documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirements or other routine supplemental stipulation.
- Researched, interpreted and applied appropriate statutes, regulations, and precedent decisions to make adjudicative decisions. Used primarily firm fixed-price, time and materials, indefinite delivery, or similar contracts when historical and precedent data are available.
- Monitored contract performance and assisted in contract review and termination. Monitored contract performance through telephone conversations, correspondence, site visits, inspections, progress reports, and analysis of contractor metrics, for compliance with performance standards, applicable laws, delivery schedules, payment provisions, inspections, progress reports, and other requirements stated in the contract. Maintained Electronic Records Management for AMARG.
- Served as the installation Drug Testing Program Administrative Manager (DTPAM) for the DoD military, and civilian drug testing programs.
- Served as the 309th AMARG Drug Testing Program Administrative Manager (DTPAM) for the DoD military, and civilian drug testing programs.
- Monitored budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds.
- Briefed at education and training classes associated with drug use/abuse prevention.
- Processed and recorded labor hours.
- Verified appropriateness of charges for materials and labor and determines that transactions have been properly recorded.
- Salary: $53,982.00 40 hours/week
- Series: 0501 – Financial Administration and Program
- Supervisor: Myra Ford
Scanning Section Clerk
Department of Veterans Affairs Hospital (VAMC)
Tucson, AZ
07.2014 - 12.2016
- Fast learner. Instrumental in reducing SAVAHCS backlogs of over 5,000 patient medical records by 50 percent.
- Ensured all necessary health/administrative information is integrated into the medical record through PC scanning hardware and software within 3 months of hire.
- Confirmed information interchange by communicating with clinical and administrative team members. Determined urgency of transfer requests and effective patient follow up.
- Maintained records requests database. Provided administrative support to members of scanning/Quality Assurance, requesting other records and special projects deemed appropriate by his/her supervisor.
- Successfully protected data from unauthorized release or from loss, alteration or unauthorized deletion.
- Followed applicable laws and instructions regarding access to computerized files, access codes and patient privacy and confidentiality.
- Ensured that classified information and material are properly classified and managed.
- Conducted security assessments to ensure proper classification, handling, accountability, safeguarding and destruction.
- Salary 46,923 40 hours /week
- Series: 0679 – Medical Support Assistance
- Supervisor: Mark Dycus
Accounting Technician
309 Air Maintenance Regeneration Group (AMARG)
Tucson, AZ
12.2016 - 08.2017
- Examined, verified, and maintained accounts and accounting data as part of the 309th AMARG accounting system.
- Received, reviewed, and classified complex transactions where guidelines lack specificity to requirements, circumstances, or problems and/or frequently change.
- Develop, integrate and execute the operating budget for the divisions, stations and units; overseeing expenditures to ensure allocations, commitments and expenditures are projected and spent accordingly.
- Maintained, reconciled, and closed accounts involving a variety of transactions.
- Performed duties as an accounting technician in resolving complex problems, developed, and revised accounting procedures, and provided liaison functions between base organizations and the Defense Finance and Accounting Service (DFAS).
- Performed duties involving examination, verification, and maintenance of accounts and accounting data as part of an accounting system.
- Analyzed and examined accounting data and accounts to resolve nonstandard transactions, complaints, or discrepancies.
- Prepared reports and performed or oversees other miscellaneous technical tasks in support of the accounting functions.
- Resolved complex problems encountered by other technicians and assistants in maintaining, reconciling, and closing accounts where guidelines are not completely applicable to the work. Analyzed and examined accounting data and accounted to resolve complex nonstandard transactions, complaints, or discrepancies.
- Provides advice, assistance, and guidance on budgeting and related information and conducts analyses, reviews and special studies of budget and/or related information.
- Prepared reports and performed other miscellaneous technical tasks in support of the accounting function. Verified funding documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirements or other routine supplemental stipulation.
- Use primarily firm fixed price, time and materials, indefinite delivery, or similar contracts when historical and precedent data are available. Volunteered to fill in a temporary Scheduler position.
- Trained and scheduled A-1 Os, F-16s and C-130s maintenance and repair utilizing MAXIMO, Discoverer and Excel.
- Efficiently and completely processed employees in Oracle Financial System, Discoverer and Workplace. Advised and assisted others relating to contracting work and prepared correspondence.
- Trained and assisted program personnel, functional commanders and/or contractors whenever information was needed, or issues needed to be resolved.
- Prepared working papers and analyzes contractor data using automation tools.
- Salary: 46,923 40 hours/week
- Series: 0525 – Accounting Technician
- Supervisor: Matthew Smith
Medical Support Assistant
Department of the Air Force
Tucson, AZ
12.2014 - 04.2016
- Expediently greeted, processed and directed patients and visitors to the appropriate departments and answered basic questions.
- Maintained and updated patients' medical records.
- Accurately verified patient's treatment eligibility through various military medical data bases.
- Excellent work and attention to details resulted to 100 % accountability for all active duty and dependents who needed updated shots and physical examination (school and athletic physical exams) for military dependents.
- Performed routine tasks to help expedite the efficiency and productivity of a medical practice by assisting physicians in their duties.
- In a women's health and, as in other specialized medical practices, medical assistants take on both administrative and clinical tasks, and often report directly to a physician or other practitioner.
- Provided information regarding patient entitlement, administrative responsibilities and adjudication process for active-duty patients, retirees, other veterans and dependents.
- Appropriately referred patients to appropriate 355th MDOS departments or clinics.
- Initiated requests for security clearances and maintains personnel security records. Attended training and keeps current on handling requirements for classified information. Reports apparent or suspected attempts to access classified information by unauthorized persons and assists in official inquiries
- Salary: $46, 923 Hours per week: 40
- Series: 0679 – Medical Support Assistance
- Supervisor: Captain Natashia Best (520) 228- 2400
Tooling Inventory Management (Internship)
309 Air Maintenance Regeneration Group (AMARG) Department of Defense
Tucson, AZ
03.2013 - 07.2014
- Improved process to analyze, compile and coordinate a variety of tooling management data used for management plans, projects and studies to support the war fighting efforts, the Department of Defense requirements and important vendors, (such as Boeing, The Northrop Grumman Inc., Lockheed Martin).
- Consulted directly with Item Managers and Equipment Managers at Depot Level and Hill AFB, Utah to obtain required technical data, as built drawings and material specifications needed to implement production planning and procurement of critical materials and ample industrial support equipment to accomplish work objectives.
- Successfully Communicated and coordinated with over 500 vendors and customers per month to order supplies, generate contracted services and aircraft supply deliveries
- Effectively performed a variety of inventory tasks for over 600,000 tooling (aircraft parts) managed at 309th Air Maintenance and Regeneration Group (AMARG).
- Operated computers to access a variety of automated supply systems to record current tooling inventory and incoming equipment.
- Reviewed and developed specifications for contract requirements and worked closely with the Maintenance Group Government Purchase Card Holder.
- Operated computers to access a variety of automated supply systems.
- Processed, analyzed and recorded outbound and inbound shipments of tooling stored at the warehouse and all around the 120 acres of the 309th AMARG field.
- Responsible for tooling data entry requiring analytical judgment, procedural and technical skills. Maintained close and professional relationships with vendors and interpreted customer concerns and provided excellent customer service to vendors, customers and co-workers.
- Developed and implemented required planning and acquisition procedures in advance of each periodic maintenance and upgrade phase.
- Managed hazardous materials Accumulation Point IA W base regulations and applicable laws.
- Developed Maintenance Group annual budget forecast and financial plans for maintenance materials and supply requirements.
- Acted as Alternate Maintenance Group Resource Advisor (RA) when primary RA is away on official business and/or leave as well as the Safety Representative for the Tooling Inventory Management Team.
- Salary: 47,923.00 Hours per week: 40
- Series: 2010 – Inventory and Management Pay Plan: GS Grade: 9
- Supervisor: Robert Taylor (520-228-8936)
Base Chapel Secretary
355th Fighter Wing Base Chapel
Tucson, AZ
05.2010 - 03.2013
- Developed and implemented a more efficient and user-friendly chapel activity logs and sign-up system, improving chapel reservation process by 50%.
- Answered phone calls and determined their importance.
- Managed and redirected base chapel questions through proper channels.
- Managed the daily/weekly/monthly agenda.
- Effectively coordinated new meetings and appointments for 18 chapel active-duty military personnel and 7 civilian staff.
- Prepared and disseminate correspondence, memos and forms.
- Filed and updated contact information of active-duty military chaplains and enlisted personnel and civilian employees, customers, suppliers and external partners.
- Answered and directed phone messages and scheduled appointments for 355th Base Wing Chaplains.
- Effectively facilitated the review and completion of chapel reports.
- Developed and maintained a more effective chapel filing and reservation system.
- Successfully inventoried the levels of office supplies and place appropriate orders.
- Expediently and accurately processed reservations and travel arrangements for 18 chapel active-duty military personnel.
- Documented expenses and generated reports.
- Undertook receptionist, customer service, chapel visitor’s intake, funeral and memorial services.
- Maintained professional manner and working relationships with chapel team members, active-duty personnel, associates, contractor, and other government personnel.
- Series: 0318 – Secretary
- Supervisor: Col Timothy Butler (520) 228-5411
Voucher Examiner
Department of Veterans Affairs
Tucson, AZ
07.2008 - 05.2010
- Ensured timely and accurate processing of providers, hospitals and patients claims.
- Undertook receptionist, customer service, chapel visitor’s intake, funeral and memorial services.
- Managed, researched and analyzed incoming claims separating by class (in compliance with Department of the Veterans Affairs regulations and policies), FBCS system scanning, uploading, verifying and distribution.
- Conducted security checks and provide assistance to Federal law enforcement agencies to identify individuals who are ineligible for Veteran's.
- Researched and prepared claims eligibility criteria defined within the specific references and directives outlined in the VA Fee 101 Guidelines.
- Utilized programs included Outpatient Medical, Authorized and Unauthorized claims, Millennium Bills (MilBill), Inpatient (Civic), long term Care, Pharmacy, Dialysis, Dental, and other miscellaneous fee basis programs and contracts.
- Processed claims and determined qualifications for administrative criteria and requirements for clinical (UR or consult) review and approval for payments.
- Corrected and rerouted claim /authorization errors within Vista and FBCS systems based on hard counts of claims and administrative processed defined as PAID, REJECTED OR DENIED.
- Salary: 43,050.00 Hours per week:40
- Series: 0540 Pay Plan: GS Grade: 6
- Supervisor: Bill Bambauch (520) 792- 1450
Program Support Assistant Mental Health (SATP and Homeless Program)
Department of Veterans Affairs
Tucson, AZ, United States
08.2007 - 07.2008
- Received, compiled, record and managed obtained patient's information for Substance Abuse Program and the Homeless Program.
- Analyzed, researched and evaluated reports on Substance Abuse and Homeless patient's psychiatric Status.
- Accurately completed and maintained SATP and Homeless program patient's appointments and enrollment information through the use of a variety of computer programs and software.
- Provided education to patients and personnel who will be affected by the business performance measurements and business process improvements (both philosophy and software).
- Provided education dealing with the concepts and techniques necessary to successfully sustain the Substance Abuse Therapy and the Homeless Program in all configurations and processes crossing all VAMC business areas.
- Provided information regarding patient entitlement, administrative responsibilities and adjudication process for SATP patients and providers. Appropriately referred patients to appropriate VA departments.
- Worked constructively and in collaboration with 50 Social Workers and HUD-VASH personnel from other agencies and organizations toward common goals.
- Shares information, knowledge and experience with others to accomplish team goals.
- Assumed personal responsibility for assigned areas. In all work situations, maintains open, honest and constructive interactions with co-workers, other agencies, and the public.
- Salary: 42,302.00 Hours per week: 40
- Series: 0344 – Management and Program Clerical Assistance
- Supervisor: Bill Malone (520-792-1450-5566)
Sales Services and Distribution Associate
US Postal Service
Marana, AZ
- Accurately and expediently distributed over 2, 000 mails for 35 routed which contained a total of 625 street using numerous postal sorting and distributions schemes of incoming mail and packages.
- Efficiently received and issued accountable mails and packages (such are registered, certified, express insured) for delivery based on knowledge of distribution routes for the station.
- Provided sales and customer assistance at retail windows by accepting mail and packages. 0Provided education to postal new employees and customers who will be affected by the business performance measurements and business process improvements (both philosophy and software).
- Effectively educated employees and customers dealing with the concepts and techniques necessary to successfully process mail and package for more efficient mailing and delivery.
- Provided postal service information and issuance of foreign and domestic postal money orders.
- Accurately inventoried supplies sorted and distributed mail and maintain front window cash registers, post office stamp vending machines and postage meters.
- Salary: 35,059.29 Hours per week: 40
- Series: 0344 – Management and Program Clerical Assistance
- Supervisor: Ernesto Sanchez (1-520-682-2842)
Medical Support Assistant
Department of Veterans Affairs
Tucson, AZ
03.2006 - 11.2006
- Processed and maintained of over 250 blind rehab patients' applications per month in accordance to medical operations and management principles, policies, procedures and requirements, which includes demographic information, financial requirements and special handicapped travel needs.
- Managed and monitored time keeping for 50 Blind Rehabilitation Center counselors, doctors and administrative staff.
- Coordinated and scheduled blind patients' transportation arrangement in accordance to medical plans, programs, and requirements.
- Composed 2 daily bulletins, 10 graduation diplomas and 10 letters of appreciation per week for counselors, blind patients and doctors.
- Successfully and efficiently maintained the flow of communication between multidisciplinary team members regarding delivery of medical services and patient care.
- Inventoried and maintained $10,000 medical and office supplies in support of patient care and services based on the Knowledge of the Veterans hospital's medical exercise and contingency planning and operational parameters.
- Series: 0679 – Medical Support Assistance
- Supervisor: Ron Arlt (1-520-792-1450)
Active-Duty Chaplain Assistant
355 FW/ Base Chapel (Department of the Air Force)
AZ
04.2002 - 09.2005
- Provided advisement and support and technical services on organizational functions and work practices to the 355th Mission Support commander and First Sergeant.
- Processed and evaluated reports and correspondence.
- Applied a wide range of administrative programs concepts, laws, policies, practices and analytical methods to address technical issues or problems.
- Maintained and updated confidential reports and personnel records.
- Reviewed major chapel program records and religious data, prepared reports and presentation for Wing Chaplain and Base Commander's review.
- Generated and updated reports, evaluations and correspondence.
- Prepared books and financial documents for audits and inspections.
- Managed the base Chapel's appropriated funds and non-appropriated financial operations totaling over $250,000.
- Budgeted and distributed non-appropriated funds for 18 civilian contractors (such as priests, wedding coordinators, Protestant and Catholic music directors, etc).
- Served as the functional point of contact for all chapel day-to-day budget/financial issues. Developed and created specifications for contract requirements and oversees the chapel Purchase Card Program.
- Performed budget formulation work involving review and preparation of budget estimates and financial plans.
- Managed the Base Chapel travel card program for Chaplains and Chaplain Assistants by serving as a local program coordinator; serving as a reviewer to funds and submit final travel for authorizations and vouchers;
- Coordinated as a lead team member on implementation of business process improvement plans, programs, strategies and development actions with responsible functional specialist or office to ensure responses and required actions are provided.
- Developed new or modified administrative program work methods and procedures for delivering effective services to customers.
- Developed and prepared briefings, project papers, reports, and correspondence to foster understanding and acceptance of findings and recommendations.
- Planned, performed and reported contract audit assignments in connection with procurement and contracting activities between the Federal Government and the Contractor for the 355 FW/Wing Base Chapel during my active-duty time as a Budget and Finance NCOIC.
- Prepared working papers and analyzes contractor data using automation tools.
- Monitored overtime pay to ensure non- appropriated funds employees do not exceed mandated overtime; monitoring federal pay laws to ensure usage is within established budgetary allocations and restriction for the chapel non-appropriated funds.
- Reviewed standard and scheduled audit programs and steps, previous work papers, reports, guidance material, draft audit reports with findings and conclusions on the audit performed in accordance with agency procedures.
- Reviewed and maintained audit working papers for base chapel self-audit including preparation of schedules, summaries, and reconciliations as instructed or appropriate.
- Performed and facilitated assigned self- audit steps such as tests and examinations of contractor's direct labor and material costs.
- Checked reports, records, ledgers, and other documents against invoices, receipts, payroll slips, and other source documents.
- Verified appropriateness of charges for materials and labor and determines that transactions have been properly recorded.
- Participated with other team members, providing updates on the status of audit assignments, sharing information, and identifying requisite revisions to the program and/or annual team goals.
- Maintained professional manner and working relationships with chapel team members, active-duty personnel, associates, contractor and other government personnel.
- NCOIC, Financial/Budget Manager/Contract Management
- Series: 0501 – Financial Administration and Program
- Supervisor: MSgt (retired) Jacquoline Traeger (228-5411)
Active-Duty Security Police/Reports and Analysis Tech
355 Security Forces
AZ
06.1997 - 04.2002
- Served as Reports and Analysis Technician, Security Forces base patrol, gate guard and law enforcement officer.
- Successfully, promoted to Reports and Analysis to manage Base Reports, analyze accidents, incidents and all pertinent security information for all of the Davis-Monthan Community.
- Provided independent technical support in analyzing law enforcement and security processes, policies and procedures.
- Developed plans, programs and strategies for base law enforcement and security process improvements.
- Expediently responded to security incidents, provided secured perimeter and established on the scene reporting command post.
- Provided armed response and investigated suspicious activities originating in, and/ or around restricted areas.
- Effectively enforced all security regulations, policies and procedures on base.
- Interviewed military active-duty sponsors, dependent witnesses and to elicit statements, assess credibility, and analyze information to identify facts that form the basis for a decision concerning eligibility for military benefits.
- Performed command, control and communication during high alerts and incidents.
- Conducted security checks and provide assistance to local law enforcement agencies to identify individuals who are trespassing with in the Military base, DUI, are danger to public safety, or other legal grounds.
- Series: 0343 – Management and Program Analysis
- Supervisor: MSgt (retired) Tyrone Patterson (520) 228-3200
Education
Master's Degree - Public Administration, Government Policy
Grand Canyon University
Phoenix, AZ, United States04-2013
Bachelor's Degree - Social Psychology
Park University
Kansas City, MO, United States05-2008
associate’s degree - Social Services
Community College of the Air Force
Gunter AFB, AL, United States04-2004
associate’s degree - Criminal Justice
Community College of the Air Force
Gunter AFB, AL, United States01-2000
Skills
- Over 20 years of experience in customer service Completed bachelor's and master's degree with honors while in the military Very effective in organizing, coordinating, and reporting on the status of fundamental requirements in support of various programs and/or missions Technical experience in continuous process improvement, contracting, planning, acquisition, and collection Proven to work well with others to achieve a goal Experienced in strategic, tactical, and operational support with maintenance customers Demonstrated skills in producing high-volume and developing knowledge base Comprehensive knowledge of supply management functions and principles, depot maintenance processes, supply chain management activities, military service, and DLA/Air Force supply systems
- Performed established procedures in developing, generating, and processing correspondence for all employees including CBP agents and civilian employees
- Over 20 years of experience providing analytical support on problem solving, policies and procedures
- Provided excellent recommendations and strategies to improve program implementation and evaluations while assisting in the coordination of activities to sub-office support personnel
- Effectively monitors the sharing of any issues regarding leave requests, retirement and/or reassignment requests
- Effective in applying program regulations and guides to work assignments, requiring some analytical and interpretive ability to begin processing correspondence without close supervision
- Conducting outreach to leadership departments, units or division offices to maintain ongoing efficient dissemination of information to the CBP agents, units and the public
- Very successful in utilizing internal systems and procedures for efficient operations that include content review prior to dissemination, providing assistance to resolve emerging problems
- Developing plans for informing and involving the public on issues of national significance
- Proficient in using communications technologies to prepare, track and disseminate correspondence, announcements and any important information to all designated parties
- Order picking
- Adaptable to change
- Loading and unloading
- Shipping and receiving
- Order filling
- Inventory control
- Maintaining equipment
- Freight handling
Interests
Timeline
Mission Support Specialist Administrative Team Tucson Sector (TCA)
CUSTOMS AND BORDER PROTECTION (CBP) U.S. BORDER PATROL
07.2023 - Current
Financial Technician
Department of the Air Force/Rio Travel - Buckley Space Force
10.2022 - 02.2023
Program Support Assistant
Dept. of Veterans Affairs/ Mental Health (Homeless (HUD-VASH) Program
06.2021 - 10.2022
Program Management Assistant
Department of Defense
08.2017 - 06.2021
Accounting Technician
309 Air Maintenance Regeneration Group (AMARG)
12.2016 - 08.2017
Medical Support Assistant
Department of the Air Force
12.2014 - 04.2016
Scanning Section Clerk
Department of Veterans Affairs Hospital (VAMC)
07.2014 - 12.2016
Tooling Inventory Management (Internship)
309 Air Maintenance Regeneration Group (AMARG) Department of Defense
03.2013 - 07.2014
Base Chapel Secretary
355th Fighter Wing Base Chapel
05.2010 - 03.2013
Voucher Examiner
Department of Veterans Affairs
07.2008 - 05.2010
Program Support Assistant Mental Health (SATP and Homeless Program)
Department of Veterans Affairs
08.2007 - 07.2008
Medical Support Assistant
Department of Veterans Affairs
03.2006 - 11.2006
Active-Duty Chaplain Assistant
355 FW/ Base Chapel (Department of the Air Force)
04.2002 - 09.2005
Active-Duty Security Police/Reports and Analysis Tech
355 Security Forces
06.1997 - 04.2002
associate’s degree - Criminal Justice
Community College of the Air Force
associate’s degree - Social Services
Community College of the Air Force
Bachelor's Degree - Social Psychology
Park University
Sales Services and Distribution Associate
US Postal Service
Master's Degree - Public Administration, Government Policy
Grand Canyon University