Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Tepe

Cortlandt Manor

Summary

Highly skilled and business focused ITSM and SIAM professional with over 25 years experience bridging IT and business requirements and needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Global Service and Supplier Lifecycle Lead

WPP
06.2023 - 01.2025
  • Established SIAM criteria and benchmarks to determine whether defined vendors and products are fulfilling business expectations.
  • Conducted regular audits to maintain compliance with organizational policies and expected outcomes.
  • Consistently supported, validated and represented business interests for SOX compliance for audit oversight.

Global IT Operational Change Management Lead

WPP
04.2017 - 06.2023
  • Streamlined organizational restructuring efforts for smoother transitions, utilizing deep understanding of business needs and employee concerns.
  • Implemented robust governance structures to ensure consistency in approach across all facets of the organization''s transformation journey.
  • Mitigated potential project risks through thorough analysis and proactive planning, ensuring minimal disruption to ongoing business operations.
  • Built strong relationships with cross-functional teams, fostering collaboration and streamlined decision-making throughout change initiatives.
  • Consistently reduced year after year the number of change events that culminated in degrees of failure or system downtime.

NA Service Introduction & Change Manager

WPP
08.2015 - 06.2023
  • Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
  • Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
  • Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
  • Designed processes and systems supporting business needs before, during and after transitions.

Windows 7 Senior Project Manager

Unisys
10.2013 - 05.2015
  • Responsible for the deployment, application compatibility for Windows 7 desktop at NY City Transit.
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.

Education

Bachelor of Arts - American History

Franklin Pierce College
Rindge, NH

Skills

  • Vendor relationship management
  • Communication
  • Supplier relationship management
  • Team direction
  • Business requirements

Certification

Masters Certificate Microsoft Systems Design and Security

Timeline

Global Service and Supplier Lifecycle Lead

WPP
06.2023 - 01.2025

Global IT Operational Change Management Lead

WPP
04.2017 - 06.2023

NA Service Introduction & Change Manager

WPP
08.2015 - 06.2023

Windows 7 Senior Project Manager

Unisys
10.2013 - 05.2015

Bachelor of Arts - American History

Franklin Pierce College
John Tepe