Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Thomas

Belton,TX

Summary

Proven track record in enhancing customer satisfaction and team efficiency, notably at N.E.R.D. Lawn Care. Skilled in finish carpentry and fostering teamwork, I consistently exceed sales targets and resolve client concerns, driving repeat business and revenue growth. Demonstrated reliability and problem-solving prowess ensure project success and operational excellence. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds with zero incident safety record. Dependable Remodel Associate skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Remodel Associate Team Member (Temp Position)

Walmart
04.2024 - 08.2024
  • Maintained consistent communication with management and coworkers, updating them on project progress and any issues encountered.
  • Actively participated in training sessions to stay current on best practices for store layout design and implementation techniques.
  • Adhered to safety guidelines while performing construction tasks to minimize injuries and accidents onsite.
  • Skillfully executed carpentry work such as framing walls or constructing display units tailored to specific merchandise types.
  • Assisted in conducting inventory assessments during remodel projects, maintaining accurate records for management review.
  • Maintained a high level of quality control throughout all phases of the remodeling process, ensuring satisfaction from both customers and management alike.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during remodel projects.
  • Demonstrated Time Management skills by completing remodeling store front within required time line.

Sales Associate

TruGreen Lawn Care
01.2022 - 12.2023
  • Built relationships with customers, developed strong rapport and created positive impression of business.
  • Engaged with customers to effectively build rapport, lasting relationships and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash/credit card transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Supervisor

N.E.R.D. Lawn Care
03.2008 - 12.2021
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
  • Customized sales pitches and materials for different market segments, improving relevance and response rates.
  • Boosted customer satisfaction with personalized follow-up calls to address concerns and gather feedback.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Education

High School Diploma -

Faith Christian Academy
Belton, TX

No Degree - Emergency Medical Technician

Temple Junior College
Temple, Tx

Skills

  • Finish Carpentry
  • Heavy Equipment Operation
  • Cabinet installation
  • Fixture Installation
  • Framing Techniques
  • Teamwork and Collaboration
  • Team Player
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Timeline

Remodel Associate Team Member (Temp Position)

Walmart
04.2024 - 08.2024

Sales Associate

TruGreen Lawn Care
01.2022 - 12.2023

Sales Supervisor

N.E.R.D. Lawn Care
03.2008 - 12.2021

High School Diploma -

Faith Christian Academy

No Degree - Emergency Medical Technician

Temple Junior College
John Thomas