John Thomas
Conway
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Product Flow Specialist
Best Buy
06.2023 - 11.2024
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
Sales Associate
American Eagle Outfiters
07.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - Theater
University of Central Arkansas
Conway, AR05.2026
Skills
- Picking and packing
- Cash register operation
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Problem-solving
- Customer service
- Time management
- Excellent people skills
- Cash handling
- Store opening and closing
Accomplishments
- Awarded “Employee of the Month” in 2022
- Reached the rank of "Eagle Scout" in 2017
Timeline
Product Flow Specialist
Best Buy
06.2023 - 11.2024
Sales Associate
American Eagle Outfiters
07.2021 - 05.2023
Bachelor of Arts - Theater
University of Central Arkansas