John Thomas Jr
HAVRE DE GRACE,Maryland
Summary
Dynamic franchise owner with a proven track record at Everline Coatings, excelling in operations management and brand compliance. Successfully recruited and trained staff, enhancing customer relations and loyalty. Expert in supply chain optimization, achieving significant cost reductions while maintaining high service quality and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Franchise Owner
Everline Cotings
01.2024 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
Owner Operator
Goat AutoTransport
04.2003 - 11.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
High School Diploma -
Job Corps of America
Harpers Ferry, WV06-1992
Skills
- Brand compliance
- Franchise relations
- Operations management
- Small business operations
- Relationship building
- Supply chain optimization
- Customer relations
Timeline
Franchise Owner
Everline Cotings
01.2024 - Current
Owner Operator
Goat AutoTransport
04.2003 - 11.2024
High School Diploma -
Job Corps of America
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