John Thornton
Orlando,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server, Bartender, Key Manager
Gator's dockside Apopka
Apopka, Florida
09.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Server
Urban on plant
Winter Garden, Florida
05.2018 - 12.2022
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
Education
Some College (No Degree) - English
Kent State University
Kent, OHSkills
I have 35 plus years in the service industry with about 30 years of serving about 10 years of bartending and 3 or 4 years of management experience
Timeline
Server, Bartender, Key Manager
Gator's dockside Apopka
09.2023 - Current
Server
Urban on plant
05.2018 - 12.2022
Some College (No Degree) - English
Kent State University