John Titler
Undergraduate Student, Junior At Winona State Pursuing BA In History
Mound,MN
Summary
Curious college Junior and History major with a strong foundation in research, project analysis and customer service. Recognized by leadership during prior internship for fearless approach to problem solving, independent execution and a disciplined work ethic. Combining critical thinking, writing and technical skills, seeking a Summer 2027 internship focused on marketing, law or analytical support.
Overview
5
5
years of professional experience
Work History
Food Preparation & Quality Specialist
Panera Bread
05.2023 - Current
- Consistently met deadlines for large catering orders while maintaining attention to detail and quality standards.
- Trained new staff members on proper food preparation techniques and workplace safety protocols, fostering a cohesive team environment.
- Prepared ingredients following food safety, sanitation, and quality standards for consistent kitchen operations.
Junior Analyst Intern
Parallax
05.2024 - 08.2024
- Developed and executed marketing strategies leveraging thought leadership content on Reddit in order to increase brand awareness and community engagement.
- Created AI-powered analytic solutions to extract actionable insights from customer service logs, identifying trends and improvement opportunities.
- Collaborated in building custom software using Generative AI to analyze sales call transcripts, helping the sales team identify successful tactics and areas for optimization.
- Conducted comprehensive marketing channel analysis using industry leading tools including SEMRush, Google Analytics, Google Ads and Google Search Console.
- Engineered custom chat agent for the customer service team by integrating internal documentation and FAQ resources, improving response efficiency and customer satisfaction.
In-Shop Employee
Jimmy Johns
06.2022 - 02.2023
- Took customer orders accurately and processed transactions at point of sale.
- Handled custom requests and resolved order issues with professional customer service.
Fast Food Worker
McDonald's
05.2021 - 04.2022
- Prepared menu items following food safety and quality standards
Education
Bachelor of Arts - American History
Winona State
Winona 05.2001 -
High School Diploma -
Holy Family Catholic High School
Chanhassen 05.2001 -
Skills
Detail-oriented
Strong research skills
Effective writing
Strong listening skills
Customer service
Critical thinking
Teamwork and collaboration
Dependable and responsible
Timeline
Junior Analyst Intern
Parallax
05.2024 - 08.2024
Food Preparation & Quality Specialist
Panera Bread
05.2023 - Current
In-Shop Employee
Jimmy Johns
06.2022 - 02.2023
Fast Food Worker
McDonald's
05.2021 - 04.2022
Bachelor of Arts - American History
Winona State
05.2001 -
High School Diploma -
Holy Family Catholic High School
05.2001 -