John Tomasek
Glenview,IL
Summary
Dynamic Operations Director and HR operations leader with expertise in managing bi-weekly payroll and benefits administration while ensuring strict regulatory compliance. PHR certified and an active member of SHRM, recognized for a proven track record in partnering with third-party providers, leading full-cycle recruitment and onboarding processes, and implementing strategic process improvements to enhance efficiency and the employee experience. Skilled in fostering strong communication channels across all organizational levels, ready to leverage extensive knowledge in compliance and operations within an Operations Manager role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Kostner & Adams Investments
Chicago, IL
05.2024 - Current
- Directed HR operations and daily activities, maintaining strict compliance with regulatory and accreditation requirements.
- Facilitated recruitment and onboarding processes while engaging in interview selection and training implementation to ensure service continuity.
- Partnered with Vice President to drive performance management strategies and mentor underperforming staff.
- Implemented and sustained systems to enhance cross-departmental communication and streamline workflow efficiency.
- Collaborated with Vice President to define and oversee KPIs, ensuring alignment with project management objectives.
- Analyzed operational workflows to pinpoint improvement opportunities and implemented refined processes that minimize administrative tasks while increasing overall service capacity.
- Coordinated discussions between support teams and executive leadership to maintain focus on client outcomes and strategic objectives.
Director of Operations
Distant Star Pictures
Chicago, IL
03.2020 - 04.2024
- Managed comprehensive HR and operational functions to ensure effective benefits administration, timely payroll execution, seamless onboarding, and adherence to employment policies and insurance regulations.
- Directed operational oversight and executed full project lifecycle for commercial and corporate video projects.
- Designed and implemented a company-wide communication strategy for customer service, aimed at enhancing responsiveness, strengthening client relationships, and reducing attrition.
- Directed all facets of benefits administration, focusing on evaluating medical coverage and advising on renewals to maintain fiscal prudence and employee contentment.
- Partnered with executive leadership to establish and monitor key performance indicators (KPIs) for sales and project management teams.
- Coordinated efforts across departments to ensure timely and budget-compliant execution of high-profile multimedia productions.
- Created comprehensive SOPs and training materials to facilitate effective employee onboarding and maintain consistent client service delivery.
- Key Achievements
- Developed and implemented a comprehensive sales and communications strategy to drive revenue growth by 12%.
Vice President of Operations and Client Services
Data245
Lake Forest, IL
01.2010 - 02.2020
- Oversaw comprehensive HR functions, including benefits administration, payroll execution, and adherence to employment policies and regulations.
- Managed client interactions for key accounts, delivering comprehensive benefit plan explanations and resolving service inquiries to enhance client retention and satisfaction.
- Led the creation of an onboarding strategy that optimized training resource distribution and monitored new hire performance.
- Partnered with senior leadership to evaluate and redesign HR workflows, aiming to reduce administrative burdens and improve data precision through automation.
- Analyzed operational inefficiencies within service team and implemented process improvements to enhance efficiency.
- Facilitated effective internal communication about benefits and compensation, ensuring employees accessed current resources and support throughout open enrollment periods.
- Streamlined communication between operations, finance, and customer success teams to deliver integrated service solutions and foster organizational growth.
- Key Achievements
- Developed strategic partnerships with major accounts, resulting in a 16% increase in overall revenue across two fiscal years.
Education
Bachelor of Arts (B.A.) - Organizational Management
University of Arizona Global Campus
Clinton, IA01-2008
Skills
Training and development facilitation Technical Proficiencies: Windows, Mac OS, Microsoft Office Suite, Excel, Word, PowerPoint, Outlook, QuickBooks, HRIS Experience
Accomplishments
- Reduced operational expenses by 28% by streamlining operations.
- Supervised team of 38 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved efficiency by introducing HRIS for HR and payroll tasks.
Affiliations
SHRM
Certification
PHR
CPR & First Aid certification.
Interests
Filmmaking, Traveling, reading, spending time with my wife & daughter
Timeline
Operations Manager
Kostner & Adams Investments
05.2024 - Current
Director of Operations
Distant Star Pictures
03.2020 - 04.2024
Vice President of Operations and Client Services
Data245
01.2010 - 02.2020
Bachelor of Arts (B.A.) - Organizational Management
University of Arizona Global Campus