John Usmiller
Williston
Summary
Results-driven Pizza Manager with expertise in kitchen operations, customer service, and food safety. Proven ability to enhance team performance and maintain high standards of quality and cleanliness.
Dedicated kitchen professional with 25+ years of experience in food preparation and management. Known for strong attention to detail and efficient order execution, consistently enhancing customer satisfaction and team collaboration.
Overview
12
12
years of professional experience
Work History
Pizza Maker
Formaggios Pizza & Italian Restaurant
06.2026 - Current
- Prepared high-quality pizzas using traditional techniques and fresh ingredients.
- Operated pizza ovens and kitchen equipment to ensure optimal cooking conditions.
- Maintained cleanliness and organization of workstations to adhere to safety standards.
- Assisted in inventory management by tracking ingredient usage and replenishing supplies.
Pizza Manager
Pepperoni's Pizzeria
09.2024 - 05.2026
- Managed daily operations, ensuring high-quality pizza preparation and customer satisfaction.
- Trained and supervised staff to maintain efficiency in food production and service.
- Implemented inventory management processes to reduce waste and optimize supply chain.
- Developed promotional strategies to increase sales during peak hours and special events.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Pizza Maker
Zuccarelli's East
01.2021 - 09.2024
- Collaborated with team members to ensure efficient order preparation during peak hours.
- Adapted quickly to changing menu items and customer preferences, enhancing service speed.
- Implemented food safety protocols for handling ingredients and preparing dishes correctly.
- Received customer feedback to improve service quality and address concerns promptly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Kitchen Manager
Piesanos Stone Fired Pizza
08.2014 - 03.2021
- Implemented cost-saving measures enhancing overall kitchen efficiency and productivity.
- Managed inventory control, reducing waste through efficient stock management practices.
- Trained and mentored staff on food preparation techniques and service standards.
- Supervised kitchen operations, ensuring compliance with health and safety regulations.
- Coordinated with suppliers to maintain quality ingredients and ensure timely deliveries.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
High School Diploma -
Williston High School
Williston, FLSkills
- Dough handling
- Food handling techniques
- Food hygiene
- Recipe adherence
- Food safety
- Safe food handling
- Portion control
- Cleaning and sanitizing
- Health code compliance
- Workplace reliability
- POS systems
- Inventory management
- Teamwork and collaboration
- Knife usage
Timeline
Pizza Maker
Formaggios Pizza & Italian Restaurant
06.2026 - Current
Pizza Manager
Pepperoni's Pizzeria
09.2024 - 05.2026
Pizza Maker
Zuccarelli's East
01.2021 - 09.2024
Kitchen Manager
Piesanos Stone Fired Pizza
08.2014 - 03.2021
High School Diploma -
Williston High School