John Vanderscoff
Summary
History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shop Foreman/Diagnostic Specialist
Balise Lexus
01.2013 - Current
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team of 10-14 technicians and shop professionals.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
ASE Certified Technician
Balise Lexus
10.2007 - 01.2013
- Stayed current with industry advancements by participating in ongoing training programs and certification courses.
- Ensured dealership compliance with manufacturer warranty requirements during routine maintenance procedures or recall-related services conducted on vehicles under warranty protection plans.
- Consistently met or exceeded productivity goals while maintaining high-quality workmanship on all repairs.
- Expanded technical expertise through continuous learning of new vehicle technologies, tools, equipment, and repair techniques.
Service Assistant
Tibby's Harley Davidson
12.2004 - 10.2007
- Assisted team members in improving workflow efficiency by sharing best practices.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Provided exceptional support for various departments, ensuring smooth daily operations.
Education
Automotive Repair Certificate -
Baran Institute of Technology
East Windsor, CT10.2007
High School Diploma -
Minnechaug Regional High School
Wilbraham, MA06.2006
Skills
- Continuous improvements
- Training and mentoring
- Safety awareness
- Problem solving
- Task Delegation
Accomplishments
- Achieved Lexus Diagnostic Quality Champion for five consecutive years through effectively working with Lexus Eastern Area Office and exceeding performance at dealer level
Affiliations
- Westfield Technical Academy, Automotive advisory board member
Certification
ASE-Master Automobile Technician
ASE-L1 Advanced Level Specialist
ASE-C1 Automobile Service Consultant
Timeline
Shop Foreman/Diagnostic Specialist
Balise Lexus
01.2013 - Current
ASE Certified Technician
Balise Lexus
10.2007 - 01.2013
Service Assistant
Tibby's Harley Davidson
12.2004 - 10.2007
Automotive Repair Certificate -
Baran Institute of Technology
High School Diploma -
Minnechaug Regional High School