JOHN VELASQUEZ
Tularosa,NM
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Supervisor of Revenue Integrity
Christus Health
Alamogordo, NM
03.2025 - Current
- Mentored staff on best practices, fostering a culture of continuous learning and development.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Coordinator of Revenue Integrity
Christus Health
Alamogordo, NM
06.2024 - 03.2025
- Developed training materials for new staff, fostering a knowledgeable team environment.
- Facilitated communication between departments to streamline operations and improve collaboration.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Revenue Integrity Analyst
Christus Health
Alamogordo, NM
07.2023 - 06.2024
- Provide support in the development and implementation of revenue integrity processes, policies, and procedures.
- Review charges and documentation for accuracy and identify opportunities for improvement.
- Analyze trends in billing denials and work with departments to identify root causes.
MECHANIC
Gressman Motor Company
Alamogordo, NM
09.2018 - 07.2023
- Communicated effectively with customers regarding repair estimates and timelines
- Completed regular maintenance services on vehicles, including oil changes, tire rotations, and brake repairs
- Adjusted and repaired systems to meet the manufacturer's performance specifications
- Used various test procedures and equipment to trace hard-to-locate defects or problems
- Performed road tests to diagnose needed repairs and test completed repairs
- Documented services and repairs on work orders
- Serviced and overhauled hydraulic and electric-assisted brake systems.
MECHANICTIRE TECHNICIAN/ ALIGNMENT TECHNICIAN
Chuck's Tire
Capitan, NM
04.2016 - 12.2018
- Recognized defective tires and wheels to inform customers of repair or replacement options
- Balanced wheels, checked for correct fit, and rotated tires to maximize tire safety
- Performed various tire repairs with plugs and plug and patch combos
- Coordinated job status and completion with service manager
- Worked on-call, after-hours, and on weekends based on customer needs
- Disposed of used tires in accordance with local regulations
- Followed company procedures and standards to foster positive customer experience.
MECHANIC
Jim's Tire
Canyon City, CO
03.2018 - 08.2018
- Adjusted and repaired systems to meet manufacturer's performance specifications
- Completed regular maintenance services on vehicles including oil changes, tire rotations, and brake repairs
- Documented services and repairs on work orders
- Used wide variety of test procedures and equipment to trace hard-to-locate defects or problems
- Performed road tests to diagnose needed repairs and test completed repairs
- Replaced damaged components to address vehicle malfunctions.
Education
Associate of Science - Health Information Technology
Rasmussen University
Ocala, FL06-2023
Skills
- Data Validation
- Medical Coding
- Documentation Review
- Self Motivation
- Task Prioritization
- Active Listening
- Interpersonal Skills
- Continuous Improvement
- Attention to Detail
- Analytical Thinking
- Adaptability
- Medical terminology proficiency
- Clinical Documentation
- Effective Communication
- HIPAA knowledge
- Goal oriented
- Attention to detail
Timeline
Supervisor of Revenue Integrity
Christus Health
03.2025 - Current
Coordinator of Revenue Integrity
Christus Health
06.2024 - 03.2025
Revenue Integrity Analyst
Christus Health
07.2023 - 06.2024
MECHANIC
Gressman Motor Company
09.2018 - 07.2023
MECHANIC
Jim's Tire
03.2018 - 08.2018
MECHANICTIRE TECHNICIAN/ ALIGNMENT TECHNICIAN
Chuck's Tire
04.2016 - 12.2018
Associate of Science - Health Information Technology
Rasmussen University
Certification
- CRCR
- RHIT