John Veugeler
Baxter,MN
Summary
Dynamic professional with a proven track record in strategic planning and customer service. Excelled in relationship building and resource allocation, significantly enhancing operational efficiency. Skilled in employing financial management and quality assurance to achieve and surpass objectives.
Overview
10
10
years of professional experience
Work History
Police Officer
Department of Veterans Affairs Police Department
02.2024 - 06.2024
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Conducted preliminary investigations at scenes of major crimes.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Military Law Enforcement
State Of Minnesota
11.2021 - 01.2024
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Apprehended offenders and conducted interviews and interrogations.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Customer Service
Whitebirch Inc
04.2014 - 10.2020
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ01.2025
Associate of Applied Science - Law Enforcement
Rasmussen University
Eagan, MN05.2021
Skills
- Strategic Planning
- Financial Management
- Customer Service
- Resources Allocation
- Employee Training
- Business Administration
- Quality Assurance
- Business Development
- Sales Development
- Relationship Building
Timeline
Police Officer
Department of Veterans Affairs Police Department
02.2024 - 06.2024
Military Law Enforcement
State Of Minnesota
11.2021 - 01.2024
Customer Service
Whitebirch Inc
04.2014 - 10.2020
Bachelor of Science - Business Administration
Grand Canyon University
Associate of Applied Science - Law Enforcement
Rasmussen University
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