John Villanueva

• Provided user support to the Department of the Navy (DON) and other Federal clients utilizing Momentum Financial System.
• Assessed business requirements to create focused solutions.
• Trained business personnel in use of systems.
• Developed comprehensive documentation to support end-users and facilitate future enhancements.
• Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
• Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
• Identified needed business improvements and determined appropriate systems required to implement solutions.
• Created and maintained standard operating procedures governing system functions and features.
• Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
• Helped deploy system enhancements to improve field operations.
• Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
• Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively.

Highlights

• Thirteen years management of personnel and resources in complex environments.
• Prepared and delivered executive level briefs, Operations orders and various products at the Combatant Command (COCOM) Level.
• Assignments: Infantry Platoon Leader, Executive Officer, Operations Officer. Civil Affairs Team Leader, Civil Affairs Liaison, Joint Exercise Planner and Evaluator. Next Assignment: Civil Affairs Company Commander.
• Schools: Army Basic Training, Officer Candidate School (OCS), Infantry Basic Officer Leadership Course (IBOLC), Ranger School, Airborne School, Civil Affairs Captains Career Course.

• Served as a Civil Affairs Officer supporting the Theater Civil Military Operations Center (TCMOC).
• Advised military and civilian decision-makers on political, military, cultural, and community-based initiatives to help advance U.S. interests and support ongoing military operations throughout the CENTCOM Area of Responsibility (AOR).
• Lead Civil Affairs Planner for The Native Fury 2022 Joint exercise in Saudi Arabia.
• Coordinated with host nation governments to provide Civil Affairs Training to military forces.
• Served as the acting Deputy Chief of Operations Forward in the Army Central (ARCENT) Command Operations Center.
• Lead Army Civil Affairs Planner on the Joint Task Force in support of World Cup security,
• Civil Affairs Liaison supporting Department of State (DOS) and U.S. Army forces in an Afghan Refugee camp for operation Coordination for Afghan Relocation Effort (CARE).

• Assisted in the execution of personnel management strategies in support of contract awards.
• Reviewed and evaluated Department of Defense Request for Proposals to determine personnel staffing requirements and recruitment Strategies.
• Worked with business development and capture management teams to develop competitive bids, identify teaming partners, and potential competitors.
• Identified and evaluated the metrics that were likely to be employed by the source selection committees.
• Authored the personnel recruitment budget, hiring, salary and incentives guidelines and rubric.
• Led candidate search, interview and selection processes. Prepared offer letters for potential hires and personnel marketing strategies and memorandum for hiring officials. Tracked candidates and bid documentation using various databases (Lotus Notes, Sharepoint, Privia and Taleo).
• Coordinated and managed bid specific staffing conference calls with proposal teams to ensure timely review and selection of candidates.
• Identified top tier candidates to CACI Program Managers and supported newly hired personnel after contract award.
• Conducted market research and analysis to establish competitive salary benchmarks for various roles.