Driven Systems Administrator with over 10 years of experience as a system admin. Experience in software implementation as well as maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application and problem-solving. Skilled at troubleshooting, communication, as well as collaboration.
Overview
13
13
years of professional experience
Work History
System Administrator III
Exigent Services LLC
NSA-Linthicum Heights, MD
11.2021 - Current
Provide weekly updates to our Div Chief as well as effectivity collaborate with CATO to meet certain deliverables.
Prepared and updated the Monthly Status Report (MSR) for the Blue Build Team, ensuring accurate tracking of project progress and deliverables.
Responsible for tracking and in-processing new J7 personnel by setting up their accounts on all enclaves (TOP SECRET, SECRET, and UNCLASS), integrating new team member with proper training, requesting CAC credentials, and PKI/Token as needed
Designed and implemented virtual networks using the PCTE platform to support secure, scalable test and training environments.
Configure Vyatta routers, Domain Controllers, Windows, and Linux based machines via PCTE Platform
Managed network build reservations for both CATO and Blue Build Teams, ensuring proper resource allocation and project alignment.
Updating Organizational Policies for Local Networking and their reporting procedures
Managing the DC (Domain Controller)
Patching and upgrading via PXE Boot
Deploying, Maintaining, and testing Virtual Machines using ESXI Software, V-Center/VSphere, and Remote Desktop Protocol (RDP)
Project Management for System Upgrades
Managing teams, the task, and keeping the stakeholder informed every step of the way
Holding weekly team meetings to make sure the deliverable is met and is to standard.
A/V VTC Technician
Co-Solutions
NSA-Fort Meade, MD
11.2020 - 11.2021
Schedule, approve, and make changes to all request forms on our VTC share portal
Provide customers with level I training on how to maintain and operate systems
Provide users with support on how to schedule their conference calls correctly
Monitor all VTC conference request on all enclaves to include (NIPR, SIPR, and Top Secret)
Build and maintain Gateways for the VTC's to run efficiently for customers to participate on the JWICS platform
Configure and Trouble shoot all calls that have network issues once the call is placed to their distant end
Train, advice, and mentor fellow peers as well as sailors on how to operate different types of VTC equipment (Tanberg, Polycoms, and Cisco equipment EX90, SX80)
Provide recommendation and expertise on purchasing equipment for the command.
Senior Information Technology Specialist
U.S. Army
Fort Jackson, SC
01.2015 - 10.2021
Create and maintain User accounts as the System Admin for over 600 customers to be able to work on an unclassified network
Monitor and track trouble tickets to have all resolved in a timely manner which Resulting in 100% resolved Remedy Tickets within a month savings 100+ Man-Hours
Provide oversight on implementing the latest OS versions that need to be pushed out to all unclassified computer on the NIPR network.
Senior Information Technology Specialist
U.S. Army
Camp Humphreys, South Korea
02.2012 - 12.2014
Train, supervise, and integrate new team members on how to install operating systems, create new user accounts on three different network enclaves to include (NIPR, SIPR, and CNTX), and set up network printers on the VLAN
Responsible for making sure all users have the provided training on Information Assurance (IA)
Supervisor and Technician for 12 Video Teleconferencing systems within the Division (Valued over $1 million dollars of equipment)
Monitor video conference calls to ensure configurations are properly set up and the call is properly placed to the distant end
Responsible for the accountability of over 90 Cellular devices and all components valued at over $100,000
Assigned as the Telecommunications Officer (TCO) for Division, which is slotted as a Government position
Provided training, knowledge, and oversight to the incoming hired Government person
Migrated over 300 users to the new Centrix Domain by creating new user accounts, adding them onto the Outlook Exchange Server, and verifying each user successfully logged into their new account without errors
Created and implemented necessary training standards for all users with Government cellular phones on government approved applications such as DISA Blackberry UEM, Mobile Iron, Apple Business Management (ABM), and Purebred.
Computer Specialist/Office Admin
America’s Choice Inc
Houston, Texas
02.2012 - 12.2014
Automate the manual process of calculating payments with a receipt book to transferring all payments to Microsoft Excel and generating a formula for each customer entry
Install, Manage, and configure 15 + user profiles and passwords on desktop computers at each of our centers (a total of 5 locations in the surrounding Greater Houston area)
Install and maintain Microsoft 360, Adobe, and McAfee on all Desktops
Trouble shooting Xerox Printers for all 5 locations by making sure each desktop had connectivity and maintained their static IP address
Designed and maintained a website for America’s Choice
The website allowed customer to find helpful information about the company, granted permission to book a tour of the property, accepted customer payments, and gave them an option to leave a review.
Education
Advanced Individual Training Information Technology Specialist -
AWS Certified Cloud Practitioner -
CompTIA Network -
CompTIA A -
PMI-ACP Agile Training -
Project Management Institute (Project Management Professional) -
Peoples Cert ITIL v4 Foundation -
CompTIA CASP -
CompTIA Security+ CE Certificate -
Security+ 501 Course training -
Certificate of Completion - PCTE Range Build Platform
Certified Range Engineer-Advanced
01-2025
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Hyattsville, MD
12.2024
Installing and Configuring Windows 10: Implanting Windows -
Electrician Technician Maintenance III / Acting System Administrator at GENERAL DYNAMICS INFORMATION TECHNOLOGY (GDIT)Electrician Technician Maintenance III / Acting System Administrator at GENERAL DYNAMICS INFORMATION TECHNOLOGY (GDIT)