John Vu
Alexandria,VA
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
8
8
years of professional experience
Work History
General Manager
The Boiling Crab
Washington, DC
09.2019 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Trained employees on duties, policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Guided management and supervisory staff to promote smooth operations.
Automotive Technician
Sewell Lexus Of Dallas
Dallas, TX
05.2017 - 07.2018
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Maintained certifications and completed training on systems and components.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Maintained a clean working environment at all times.
- Reviewed work orders and discussed with supervisors.
Education
Associate of Applied Science - Automotive Technology
Austin Community College
Austin, TX05-2016
Skills
- Operational performance
- Financial analysis
- Employee training
- Inventory control
- Customer service
- Project management
Languages
English
Native/ Bilingual
Vietnamese
Full Professional
Timeline
General Manager
The Boiling Crab
09.2019 - Current
Automotive Technician
Sewell Lexus Of Dallas
05.2017 - 07.2018
Associate of Applied Science - Automotive Technology
Austin Community College
Similar Profiles
Jason PhamJason Pham
Certified Server Trainer at The Boiling CrabCertified Server Trainer at The Boiling Crab
Nathaniel WoodsNathaniel Woods
Server at Boiling CrabServer at Boiling Crab
Emme ArmijoEmme Armijo
Server at Boiling CrabServer at Boiling Crab
Phuc PhamPhuc Pham
Trainer at The Boiling CrabTrainer at The Boiling Crab
ERICA CASTROERICA CASTRO
Travel Specialist/Junior Data Analyst at National Oceanic and Atmospheric Administration, NOAATravel Specialist/Junior Data Analyst at National Oceanic and Atmospheric Administration, NOAA