Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
John Waid

John Waid

Uhrichsville,OH

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

3
3
year of professional experience

Work History

Online Grocery Associate

Walmart
New Philadelphia, OH
10.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Contractor

SMS Mill Services
Mingo Junction, OH
07.2021 - 11.2021
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Created and improved intelligence resources to facilitate consistent data management strategies.
  • Melted and cut the steel down to desired sizes to be later on reused, we would also cut tons of scrap metal to be resold.

Order Filler

Walmart Distribution
Steubenville, OH
08.2020 - 02.2021
  • Checked inventory and selected products from specific locations based upon availability.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Kept work areas neat, clean and free from debris.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

Education

High School Diploma -

Harrison Central High School
Cadiz, OH
05.2020

Skills

  • Special Assignments
  • Customer Experience
  • Personal Shopping
  • Inventory Management Systems
  • Heavy Lifting
  • Online Order Processing
  • Attention to Detail
  • Purchase Recommendations
  • Upbeat and Outgoing Attitude
  • Shipment Processing
  • Safety Measures
  • Prioritizing Orders

Timeline

Online Grocery Associate

Walmart
10.2021 - Current

Contractor

SMS Mill Services
07.2021 - 11.2021

Order Filler

Walmart Distribution
08.2020 - 02.2021

High School Diploma -

Harrison Central High School

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John Waid