Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Logistics Specialist
6 Months
Eccelavation LLC | 01.2026 - Current
Coordinated shipping schedules to ensure timely delivery of materials.
Managed inventory levels, tracking stock movements and replenishment needs.
Assisted in optimizing logistics processes to enhance efficiency and reduce delays.
Supported cross-functional teams in addressing supply chain challenges effectively.
Sales Associate
7 Years 10 Months
Portland Fly Shop - Co Owner | 10.2016 - 08.2024
Led sales team to enhance customer engagement and improve service delivery.
Developed training programs for new staff, ensuring consistent product knowledge and sales techniques.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to identify trends and adjust strategies for increased revenue generation.
Fostered relationships with local vendors, enhancing product offerings and community collaboration.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Residential Building Inspector
8 Years 2 Months
Owner | 06.2016 - 08.2024
Conducted comprehensive inspections of residential properties to ensure compliance with building codes and safety regulations.
Evaluated construction plans and specifications for adherence to local zoning requirements and safety standards.
Identified structural deficiencies and provided actionable recommendations for remediation to contractors and homeowners.
Collaborated with local authorities to address permitting issues, facilitating timely project approvals.
Mentored junior inspectors on best practices in inspection methodologies and regulatory compliance procedures.
Streamlined inspection processes through implementation of digital reporting tools, improving efficiency in documentation management.
Increased customer satisfaction through prompt response times, effective communication, and consistent follow-up on open cases.
Fly Fishing Guide
9 Years 3 Months
Self Employed Captain | 05.2015 - 08.2024
Guided clients through diverse fly fishing techniques and local water conditions.
Developed customized fishing trips based on client preferences and skill levels.
Ensured safety protocols were adhered to during all guided excursions.
Mentored novice anglers in casting, knot tying, and equipment usage.
Conducted thorough gear maintenance and equipment checks before each trip.
Procurement Specialist
3 Years 2 Months
Oregon Department of Transportayion | 03.2013 - 05.2016
Analyzed procurement data to identify cost-saving opportunities within transportation projects.
Collaborated with cross-functional teams to streamline procurement processes and enhance operational efficiency.
Developed and maintained supplier relationships, ensuring timely delivery of goods and services for projects.
Managed contract negotiations, optimizing terms to align with departmental budgetary constraints.
Procure highway and bridge construction, personal services, construction materials, follow federal code of relations, state statue, and administrative rules
Add, bid, award, and administer 350 billion dollars a year
Utilities Man Petty Officer
5 Years 4 Months
US Navy | 12.2008 - 04.2014
Supervised daily operations, ensuring compliance with safety regulations and operational standards.
Coordinated training programs for junior personnel, enhancing team performance and operational readiness.
Led initiatives to streamline maintenance processes, resulting in improved equipment reliability and uptime.
Developed standard operating procedures, promoting consistency and efficiency across various tasks.
Plumbing, heating, and air conditioning technician.
Education
Building Inspection - Business Administration And Management
University of Phoenix | Tempe, AZ | 12-2016
Operating Engineer - Heavy Equipment Operation
West Coast Training | Woodland, WA | 07-2000
BBA - Business Administration And Management
Warner Pacific University | Portland, OR | 05-2014
MBA - Business Administration And Management
University of Phoenix | Tempe, AZ | 12-2016
Skills
Operating forklifts
Logistics analysis
Safety practices
Customer service
Teamwork and collaboration
Problem-solving skills
Time management
Goal oriented
Exceptional customer service
Listening skills
Outgoing personality
Relationship building
Verbal/written communication
Valorous Unit Citation
The Valorous Unit Award (VUA) is the second-highest U.S. Army unit decoration, awarded for extraordinary heroism in action against an armed enemy. It is equivalent in heroism to the individual Silver Star. Acts of valor in combat.
Timeline
Logistics Specialist
Eccelavation LLC
01.2026 - CurrentRead More
Sales Associate
Portland Fly Shop - Co Owner
10.2016 - 08.2024Read More
Residential Building Inspector
Owner
06.2016 - 08.2024Read More
Fly Fishing Guide
Self Employed Captain
05.2015 - 08.2024Read More
Procurement Specialist
Oregon Department of Transportayion
03.2013 - 05.2016Read More
Utilities Man Petty Officer
US Navy
12.2008 - 04.2014Read More
University of Phoenix
Building Inspection from Business Administration And Management