Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Warren Chetwynd

San Clemente,CA

Summary

Applied economist with 5+ years of experience translating customer conversations, behavioral data, and operational signals into executive-level decisions. Proven record in building and deploying AI-powered research systems that scale qualitative analysis, reduce time-to-insight, and drive just-in-time intervention across enterprise environments.

Overview

7
7
years of professional experience

Work History

Product Co-Founder & Strategy Lead

Evelyn
San Francisco, CA
01.2020 - Current
  • Integrated an AI-Powered CX Intelligence Platform directly into firms' reporting dashboards, enabling continuous ingestion of interaction data from field researchers and call center platforms (e.g., Five9) without manual preprocessing.

Founder

MyCandidate.ai
San Francisco, CA
01.2020 - Current
  • Oversaw the design and implementation of an AI-based workflow automation platform focused on optimizing document processing for recruiting and staffing agencies.

Lead Insight Strategist & Founder

Bridges & Barriers Advisory Services
San Francisco, CA
01.2019 - Current
  • Founded and led an AI-powered insights practice where we helped reshape how firms process their customer service data, while helping them redefine success metrics around customer interaction for firms:
  • KB Home
  • Public Storage
  • Cube Smart
  • Yamava Casino

Education

Master of Science - Applied Economics

University of San Francisco
San Francisco
01.2023

Bachelor of Science - Econometrics & Quantitative Economics

San Francisco State University
San Francisco
01.2019

Skills

  • Mixed-Methods Insight Strategy (Qual Quant)
  • Executive Storytelling
  • Research Program Design, Enablement & Adoption
  • Targeted Query & Question-Answering Systems
  • Cross-Functional Partnership (Product, Engineering, Sales)
  • Operating in Ambiguity & High-Velocity Environments

Timeline

Product Co-Founder & Strategy Lead

Evelyn
01.2020 - Current

Founder

MyCandidate.ai
01.2020 - Current

Lead Insight Strategist & Founder

Bridges & Barriers Advisory Services
01.2019 - Current

Bachelor of Science - Econometrics & Quantitative Economics

San Francisco State University

Master of Science - Applied Economics

University of San Francisco