Proven expertise in insurance products, services and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting profitable growth objectives.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Talent Acquisition Business Consultant
Liberty Mutual
Atlanta, GA
08.2022 - Current
Leverage internal and external market data to establish the recruiting strategy for Executive U.S. positions.
Provided strategic advice to senior management teams on how to maximize profits and streamline operations.
Collaborated with Data Analytics, GB&C, Talent Business Partners, and Senior Business Leaders to establish executive roles in GRS.
Provides leadership and direction to a team of executive recruiters, ensuring outstanding service and candidate management throughout the assigned portfolio.
Regional Sales Director
Travelers National Accounts Group
Atlanta, GA
07.2011 - 08.2022
Led the full sales operations within Southeast & Southwest regions and managed a team of underwriting/sales specialists to generate new risk management customers, while retaining existing customers annually.
Recognized as a leading insurance carrier relationship by 30+ national brokers and retail agencies in the South region.
Analyzed regional market trends to identify untapped growth opportunities.
Coached sales personnel in sales techniques and recommended improvements necessary to meet, and ultimately exceed, customer acquisition and profitable growth objectives.
Regional Vice President
Discover Re a Travelers Company
Atlanta, GA
08.2001 - 07.2011
Head of the South Regional office covering seven state territory totaling $450M revenue.
Provided leadership and direction to a team of 22 underwriting and service professionals to profitably grow an emerging Alternative Risk Transfer (ART) Insurance market.
Managed a P&L, using financial information, tools and expense management principles to accomplish day-to-day work and maximizing profitability.
Identified / hired underrepresented talent and developed a succession planning process to assure long-term success.
Vice President, Marketing
Discover Re a St. Paul Fire & Marine Insurance
Saint Paul, MN
02.1999 - 08.2001
Interviewed prospective large Fortune 1500 customers, including national brokers, to obtain data about their financial resources and risk management needs.
Quarterbacked a team of professionals- underwriters, actuaries, claim consultants, and credit risk analysts, to sell customized ART insurance programs.
Integrated marketing and sales strategies with business development and operational leader plans.
Top Marketer at Discover Re, earning the Scott P. Doyle Marketing Award in 1999 and 2000.
Education
Bachelor of Science - Mathematics
Livingstone College
Salisbury, NC
Skills
Financial Acumen
Complex Project Negotiations
Strategic
Talent Management
Business Underwriting
Data-driven decision-making
Relationship Management
Profitable Growth
Insurance knowledge
Problem-solving aptitude
Certification
Mastering AI Strategy, Executive Leadership Course, Georgetown University, September 2023
Presentation Optimization, a Travelers Enterprise Leadership Development Training, May 2018
Executive Conversations – C Suite Level, Corporate Visions, February 2017
Strategic Sales Training, Miller Heiman, August 2014
Leadership Challenge – Travelers Enterprise Leadership Development Training, February 2013
Timeline
Talent Acquisition Business Consultant
Liberty Mutual
08.2022 - Current
Regional Sales Director
Travelers National Accounts Group
07.2011 - 08.2022
Regional Vice President
Discover Re a Travelers Company
08.2001 - 07.2011
Vice President, Marketing
Discover Re a St. Paul Fire & Marine Insurance
02.1999 - 08.2001
Bachelor of Science - Mathematics
Livingstone College
Mastering AI Strategy, Executive Leadership Course, Georgetown University, September 2023
Presentation Optimization, a Travelers Enterprise Leadership Development Training, May 2018
Executive Conversations – C Suite Level, Corporate Visions, February 2017
Strategic Sales Training, Miller Heiman, August 2014
Leadership Challenge – Travelers Enterprise Leadership Development Training, February 2013
Affiliations
Atlanta Association of Insurance Professionals
Four-year Honor Student, Livingstone College
Four-year Basketball Scholarship, Livingstone College
Member of the Chess Club, Livingstone College
Life Member of Kappa Alpha Psi Fraternity, National Fraternity
Member of Big Brothers & Big Sisters
Volunteer AAU Basketball Coach
Similar Profiles
Dethera McGeeDethera McGee
Customer Service Representative at Liberty Mutual/AdeccoCustomer Service Representative at Liberty Mutual/Adecco