Summary
Overview
Work History
Education
Skills
Timeline
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John Welch

Homerville,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Retail Associate

SmokeStars
02.2023 - 07.2023
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.

Retail Associate

Shoe Show
09.2022 - 12.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Recovery Advocate Manager

Eagle Overlook Recovery For Adolescents
03.2021 - 07.2022
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Documented case management activity for accurate, reliable records.
  • Tracked client participation in treatment services to identify attendance issues.

Assistant

University Of North Georgia
09.2018 - 01.2021
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Updated database of contacts and resources for company-wide distribution.

Education

Bachelor of Arts - History

University of North Georgia
Dahlonega, GA
05.2024

High School Diploma -

Clinch County High School
Homerville, GA
05.2018

Skills

  • Cash Register Operation
  • Loss Prevention
  • Sales Promotion
  • Positive and Engaging Demeanor
  • Approachability
  • Reliability
  • Verbal and Written Communication
  • Attention to detail
  • Team collaboration
  • Customer engagement
  • Conflict resolution
  • Adaptability and flexibility

Timeline

Retail Associate

SmokeStars
02.2023 - 07.2023

Retail Associate

Shoe Show
09.2022 - 12.2022

Recovery Advocate Manager

Eagle Overlook Recovery For Adolescents
03.2021 - 07.2022

Assistant

University Of North Georgia
09.2018 - 01.2021

Bachelor of Arts - History

University of North Georgia

High School Diploma -

Clinch County High School

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John Welch