John Wells

Provided main gate and horse van security for one of the premier horse farms in central Kentucky, Ashford Stud Farm in Versailles, KY

Also updated post orders and description of company's goals and expectations for enhanced efficiency and overall security of the facility

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.

Sales associate in Electronics, assisting members with purchases of a variety of electronic devices: including televisions, cameras, security systems, sound bars and printers, copiers and various office supplies

After the company realigned personnel after my first six months, I was offered the opportunity to be member host and help members resolve issues in self-checkout. Three years or so later, I was asked to become an opener and coordinate updates to the club POS (Point of Sale) system and tour the store and update price signs. I was also assigned duties in the club's Tobacco Center as needed by members making purchases in that area,

I had filled in as gas associate on occasion and eventually wrapped up my time with Sam's Club doing that full time.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.

• Built broadcast storylines to interest listeners and grow station audience.
• Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
• Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
• Spearheaded promotional appearances on behalf of station and to increase sales for advertisers.
• Delivered up-to-date traffic reports to inform listeners of potential delays or hazards on their commute.
• Contributed to fundraising efforts by promoting charity initiatives on air, generating positive publicity for the station.
• Maintained accurate logs of song playlists, ensuring compliance with FCC regulations.
• Elevated the station''s profile by actively participating in community events, representing the brand and fostering goodwill.
• Handled unexpected technical difficulties calmly and efficiently during live broadcasts, minimizing disruptions for listeners.
• Provided support during live remotes, contributing to the success of station events and promotions.
• Managed schedule coordination for guest appearances on shows, ensuring smooth transitions between segments.
• Improved overall sound quality by optimizing audio equipment settings during broadcasts.