MOZARIAN CLARK

Inter-Con Security
Security Officer (Site Lead – Metro Contract) — Los Angeles, CA
March 2025 – Present

• Stationed at Metro train platforms and transit hubs, helping ensure passenger and staff safety across high-traffic areas.
• Act swiftly during emergencies to reduce injury risk and property damage while keeping operations running smoothly.
• Patrol station grounds by foot, bicycle, and company vehicle to maintain visibility and prevent incidents.
• Provide excellent customer service by addressing rider questions and resolving safety or access-related concerns in a calm, professional manner.
• Use strong verbal communication skills to de-escalate conflicts without resorting to force, helping to maintain a peaceful public environment.
• Equipped with and trained in baton, pepper spray, Narcan spray, and handcuffs to be fully prepared for a wide range of safety and medical scenarios.
• Trusted to take part in the launch of the new Metro LAX station, chosen for consistent professionalism, leadership, and reliability under pressure.

• - Serve on the front lines of airport security, protecting the traveling public from potential threats.
• - Frequently act in a supervisory capacity, managing a zone and ensuring staff rotations, breaks, and operational flow.
• - Resolve real-time personnel challenges and adjust staffing quickly to maintain zone functionality under pressure.
• - Foster team efficiency, enforce TSA protocols, and provide mentorship and guidance to new officers.
• - Recognized for professional demeanor, leadership ability, and strong decision-making during high-volume passenger processing.

• - Assisted customers on the floor while balancing responsibilities as a cashier and stock associate.
• - Ensured shelves were fully stocked and maintained store cleanliness and organization.
• - Delivered consistent and courteous customer service in a fast-paced retail environment.

• - Promoted to Certified Trainer and selected to join the National Restaurant Opening (NRO) team.
• - Helped open four new restaurant locations, training new staff and upholding company standards across Sacramento, Culver City, and Florida locations.
• - Cross-trained in multiple roles, demonstrating adaptability and commitment to operational excellence.
• - Developed leadership and mentoring skills while managing training procedures and assisting with store openings.