John-Wesley Harada
Kitchen Specialist
Honolulu,HI
Summary
Accomplished Kitchen Specialist and Certified Trainer at Raising Cane's Chicken Fingers, adept in leading teams with observant and critical thinking skills. Demonstrated proficiency in computer skills and cash handling, and eager for constant improvement. Achieved significant growth in crew performance and customer service satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Specialist
Raising Cane's Chicken Fingers
Honolulu, HI
08.2024 - Current
- Utilized efficient communication to lead the crew in the kitchen.
- Ensured food quality met restaurant standards through careful observation.
- Collaborated with management and crew to ensure smooth operations.
Certified Trainer
Raising Cane's Chicken Fingers
Honolulu, HI
05.2022 - 08.2023
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Maintained knowledge of standards through workshops and workbooks to ensure quality training.
- Established a comfortable and professional atmosphere for new trainees.
- Came up with creative solutions while training during complicated situations.
Crew Member
Raising Cane's Chicken Fingers
Honolulu, HI
08.2021 - 05.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Interacted pleasantly with guests to deliver quality customer service.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Cooperated with other crew members to ensure quick operations.
Education
Bachelor of Science - Game Design
Southern New Hampshire University
Hooksett, NH05-2027
High School Diploma -
Roosevelt High School
Honolulu, HI05-2023
Skills
- Problem Solver
- Observant
- Prioritization
- Critical thinking
- Computer skills
- Cash handling
Affiliations
- Concert Band
Lead and managed my instrument section as the most senior of the group.
- Home Cook
Able to follow written directions, improvising and solving problems when the situation calls for it.
Languages
English
Native/ Bilingual
Japanese
Limited
Certification
- AAA Food Handler Card (September 18, 2024)
References
References available upon request.
Timeline
Kitchen Specialist
Raising Cane's Chicken Fingers
08.2024 - Current
Certified Trainer
Raising Cane's Chicken Fingers
05.2022 - 08.2023
Crew Member
Raising Cane's Chicken Fingers
08.2021 - 05.2022
Bachelor of Science - Game Design
Southern New Hampshire University
High School Diploma -
Roosevelt High School
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