John-Wesley Sloan
Security Officer
Lynchburg,Z
Summary
Hello, my name is John-Wesley Sloan, I am a graduating masters student at Liberty University. I have worked in retail, food service, and security work. At each job I have found a skill that was vital. Working for Staples I learned about being punctual, attention to detail, and following the rules. At Chick-Fil-A I learned professionalism in the face of anyone. Finally, at LUPD Security, I have leaned about responsibility. Each of these has positioned me to take the next step in my career.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Security Officer
Liberty University
Lynchburg, VA
03.2021 - Current
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reported suspicious activities and persons to law enforcement.
Front of House Team Member
Chic-Fil-A
Lynchburg, VA
10.2019 - 03.2021
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Serviced bathroom by cleaning surfaces and replacing soap.
- Stayed ready for quick turnovers by pre-bussing tables.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Utilized POS system to receive and process food and beverage orders.
Sales Associate
Staples
Lynchburg, VA
06.2017 - 10.2019
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Timberlake Christian School
Lynchburg, VA 08.2011 - 05.2015
Bachelor of Science - Communications & Global Studies
Liberty University
Lynchburg, VA 08.2015 - 05.2020
Master of Arts - Communications
Liberty University
Lynchburg, VA 09.2020 - 05.2022
Skills
Communication
Team Work
Active Listening
Inbound and outbound calling
Staff education and training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Travel
I have had the opportunity to go abroad several times. I have been to guatemala to serve twice and that was a great culture shock to the world around. I had the opprtunity for my senior class to go to Rome, Athens, and on trips around the Mediterranean.
The last time I had the opportunity to go out of the country was 2016 to teach english in China.
I had hoped to go to both Spain and Bosnia, but those trips were canceled due to Covid-19.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Security Officer
Liberty University
03.2021 - Current
Master of Arts - Communications
Liberty University
09.2020 - 05.2022
Front of House Team Member
Chic-Fil-A
10.2019 - 03.2021
Sales Associate
Staples
06.2017 - 10.2019
Bachelor of Science - Communications & Global Studies
Liberty University
08.2015 - 05.2020
High School Diploma -
Timberlake Christian School
08.2011 - 05.2015