John Wheeler
Austin,TX
Summary
Transportation professional with focus on efficiency and reliability. Proven track record of managing driving teams and optimizing delivery routes. Valued for effective team collaboration and adaptability in dynamic environments. Skilled in vehicle maintenance and customer service.
Overview
10
10
years of professional experience
Work History
Lead Driver/Manager
Austin Task Inc.
Austin, TX
03.2025 - 04.2026
- Coordinated delivery schedules and routes to optimize efficiency and timeliness.
- Conducted vehicle inspections and maintained logs for compliance with safety regulations.
- Trained new drivers on company policies, safety procedures, and operational protocols.
- Communicated with dispatch to provide real-time updates on delivery status.
- Implemented strategies to enhance customer satisfaction and resolve service issues promptly.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
Teacher
AISD
Austin, TX
01.2022 - 01.2024
- Assessed individual learning styles and adapted teaching methods to support a variety of learners effectively.
- Conducted thorough research and analysis to inform curriculum development and lesson planning strategies.
- Applied strong multitasking and time management techniques to balance and fulfill diverse responsibilities.
- Administered and optimized learning management systems (LMS) like Blackboard and Canvas to support effective online learning environments.
- Achieved a harmonious classroom environment by implementing innovative management strategies and discipline techniques. Enhanced student participation and respect through proactive behavior management initiatives. Cultivated a positive learning atmosphere that encouraged academic success.
- Developed engaging lesson plans to foster student participation and understanding.
- Collaborated with colleagues to align instructional strategies with curriculum standards.
Substitute Teacher
AISD
Austin, TX
01.2022 - 10.2022
- Managed classroom dynamics to foster a positive and productive educational atmosphere.
- Developed and implemented daily lesson plans tailored to meet student needs.
- Managed classroom resources and materials to facilitate effective learning experiences.
Delivery Driver
HEWN
Austin, TX
01.2021 - 08.2021
- Managed customer interactions by addressing complaints, order errors, account questions, and billing inquiries to enhance service quality.
- Documented and organized delivery-related reports and materials to ensure accurate tracking and communication.
- Conducted regular assessments to verify compliance with DOT regulations and safety standards.
- Monitored vehicle performance and addressed maintenance needs to minimize downtime.
- Collaborated with team members to streamline delivery processes and improve efficiency.
Delivery Driver
MINAMOTO FOODS
Austin, TX
03.2018 - 12.2020
- Addressed and managed customer concerns regarding account questions and order errors to ensure satisfaction and retention.
- Prepared reports and other documents related to deliveries
- Followed DOT regulations and safety standards
- Utilized GPS navigation tools to optimize routes for timely deliveries.
- Documented delivery discrepancies and coordinated resolutions with the logistics team.
Delivery Driver
Quality Seafood
Austin, TX
01.2016 - 01.2018
- Assisted with complaints, orders, errors, account questions, billing, and other queries.
- Documented and organized delivery-related reports and materials to ensure accurate tracking and communication.
- Ensured compliance with company policies during loading, unloading, and delivery operations.
- Oversaw customer interactions during delivery to verify satisfaction and gather insights for service improvement.
Education
Bachelor of Arts - Political Science
University of Texas, San Antonio
San Antonio, TXSkills
- Facilitates positive customer interactions
- Strong organizational skills
- Proficient in conveying information
- Responsive to change
- Effective stakeholder engagement
- Delivery planning
- Adaptable Decision-making
- Strong communication skills
- Professionalism and punctuality
Timeline
Lead Driver/Manager
Austin Task Inc.
03.2025 - 04.2026
Substitute Teacher
AISD
01.2022 - 10.2022
Teacher
AISD
01.2022 - 01.2024
Delivery Driver
HEWN
01.2021 - 08.2021
Delivery Driver
MINAMOTO FOODS
03.2018 - 12.2020
Delivery Driver
Quality Seafood
01.2016 - 01.2018
Bachelor of Arts - Political Science
University of Texas, San Antonio