JOHN WILLIAMS
Las Vegas,NV
Summary
Transportation Specialist and Distribution Driver with 5+ years of experience in optimizing logistics and customer service for industry leaders. Excels in planning, scheduling, and organizing operations to enhance efficiency and satisfaction. Passionate about utilizing technical writing and website development to innovate and streamline business processes, with a strong foundation in business marketing and management.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
DISTRIBUTION DRIVER
Amazon
Las Vegas, NV
07.2023 - Current
- Deliver packages efficiently, ensuring timely arrivals and customer satisfaction.
- Maintain vehicle safety and compliance, reducing delivery incidents.
- Optimize delivery routes, improving fuel efficiency and time management.
- Collaborate with team to streamline operations, enhancing overall productivity.
Server
Olive Garden
Elk Grove, CA
02.2022 - 07.2023
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Monitored guest needs throughout meals, providing attentive service to enhance satisfaction.
Server
Cap’t Loui
Sacramento, CA
10.2020 - 01.2022
- Delivered exceptional customer service in a fast-paced dining environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Server
Texas Roadhouse
Sacramento
03.2017 - 08.2019
- Served 20 + customers daily, boosting guest satisfaction and loyalty.
- Coordinated with kitchen for prompt and precise order delivery, enhancing service speed.
- Managed POS systems effectively, minimizing errors and improving accuracy.
Education
COMMUNICATIONS DEGREE - undefined
CONSUMNES RIVER COLLEGE
01.2017
HIGH SCHOOL DIPLOMA - undefined
Sheldon High School
05.2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Timeline
DISTRIBUTION DRIVER
Amazon
07.2023 - Current
Server
Olive Garden
02.2022 - 07.2023
Server
Cap’t Loui
10.2020 - 01.2022
Server
Texas Roadhouse
03.2017 - 08.2019
COMMUNICATIONS DEGREE - undefined
CONSUMNES RIVER COLLEGE
HIGH SCHOOL DIPLOMA - undefined
Sheldon High School