Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Open To Work

John Williams

Atlanta,GA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Quality Manager Supply ChainRegional Quality / Inventory ManagerInventory Control ManagerSenior Quality ManagerMaterials Resource Manager

Work Type

Full Time

Location Preference

HybridOn-Site
Location: Atlanta, GA, US
Open to relocation: Yes

Important To Me

Work-life balanceCareer advancementCompany CultureHealthcare benefits

Summary

Dynamic operations professional with a proven track record of delivering strategic leadership and operational excellence to achieve comprehensive organizational success. Expertise in project management, quality assurance, inventory control, and manufacturing Industry. Complemented by a strong emphasis on team collaboration and process optimization, consistently driving results with a KPI accuracy of 99.8%. Recognized for navigating complex challenges while fostering a culture of continuous improvement and accountability, adapting seamlessly to evolving business needs. Strong decision-making skills and effective communication abilities contribute to building and leading high-performing teams that excel in achieving shared goals.

Overview

1
1
Certification
34
34
years of professional experience

Work History

Quality Manager Supply Chain

GXO Logistics
Atlanta, GA
10.2022 - Current
  • I oversee the quality and maintenance end to end for the manufacturing facility Ensuring that the process needed for the quality management system ( ISO 9001)
  • Established. Implemented and maintain. I report on the performance of the QMS, recommend improvements, promote awareness of customers requirement throughout the organization. Resolve matters pertaining to the quality and maintain superior level of productivity service.
  • Led quality assurance initiatives to enhance operational efficiency and compliance with industry standards.
  • Developed and implemented quality control procedures to reduce defects and improve inspections product reliability.
  • Trained and mentored staff on quality management principles, fostering a culture of continuous improvement.
  • Conducted (RCA) root cause analysis to identify issues and implement corrective actions in production processes.
  • Collaborated with cross-functional teams to align quality objectives with organizational goals and customer expectations.
  • Oversee audits and inspections, eternal and external, ensuring adherence to regulatory requirements policies.
  • Established key performance indicators (KPIs) 99.8% accuracy to monitor quality trends and support strategic planning efforts.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

Regional Quality / Inventory Manager

Americold, Inc.
Atlanta, GA
03.2022 - 10.2022
  • Implemented and monitor approximately 30 in coming calls emails and fax per day from customers. quality assurance strategies across multiple regions, elevating product compliance and safety standards.
  • Executed corrective action (CA) strategies following audit and inspection findings to facilitate swift resolution of compliance issues.
  • Implemented and reinforced safety protocols and guidelines to maintain a high standard of safety culture within the organization.
  • Applied Six Sigma methodologies and statistical analysis tools to analyze manufacturing data, facilitating identification of trends and optimization opportunities.
  • Utilized coaching methodologies to foster performance improvement among managers and team members.
  • Collaborated with suppliers to specify and uphold quality criteria for raw materials.
  • Streamlined quality assurance by deploying standardized processes and procedures across various facilities, ensuring consistent product excellence.
  • Analyzed production practices through detailed audits and assessments to pinpoint areas for optimization.
  • Guided cross-functional teams in implementing best practices for quality control, enhancing operational efficiency.
  • Conducted thorough analysis of customer feedback, focusing on refining product quality and optimizing service delivery.
  • Coordinated efforts with suppliers to ensure strict adherence to quality benchmarks and regulatory guidelines.
  • Executed strategic initiatives aimed at enhancing stakeholder satisfaction through alignment of quality objectives with business goals.
  • Executed regular audits to uphold compliance with company policies and industry regulations.
  • Implemented rigorous quality control measures to enhance overall customer satisfaction.

Inventory Control Manager

DHL Supply Chain
Atlanta, GA
04.2021 - 03.2022
  • Delivered strategic direction and planning for site inventory and quality department, driving operational efficiency. Achieved successful execution of commercial initiatives and global export strategies.
  • Established key performance indicators for inventory management, driving continuous improvement efforts.
  • Ensured 3PL customers inventory accuracy 99.98%, shrink contractual requirements, and service level agreements were monitored and reported timely to site leadership.
  • Managed site safety program and hourly associates exempt managers, conducted performance reviews, and provided training and access to necessary tools for performing assigned duties.
  • Developed strategic initiatives that improved inventory management and reduced operational costs.
  • Led cross-functional teams to optimize supply chain operations and enhance service delivery.
  • Oversaw inventory management processes to ensure accuracy and efficiency in stock levels.
  • Developed training programs for staff on best practices in inventory handling and accuracy.
  • Analyzed inventory data to forecast demand, improving order accuracy and reducing excess stock.
  • Collaborated with cross-functional teams to streamline workflows and enhance overall operational efficiency.
  • Led initiatives to improve inventory turnover rates through strategic planning and execution.
  • Customized inventory reports for management, providing insights that supported strategic decision-making.
  • Managed inventory levels across multiple locations, ensuring consistency and reliability of stock availability.

Senior Quality Manager

Distribution Cooperative Inc.
McDonough, GA
06.2018 - 05.2020
  • Managed quality control measures to support uninterrupted distribution and pharmacy services in a large-scale healthcare environment.
  • Facilitated collaboration with customer service vendors and suppliers to uphold quality management system standards ISO 9001 and ISO 13485.
  • Conducted comprehensive training sessions emphasizing KPI metrics and Lean Six Sigma principles to drive operational efficiency.
  • Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
  • Developed and implemented comprehensive quality management systems to streamline operations and reduce defects.
  • Specified quality requirements of raw materials with suppliers.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Implemented new quality assurance and customer service standards.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Optimized supplier performance through regular evaluations, feedback, and collaboration on continuous improvement initiatives.
  • Conducted regular audits and assessments to ensure adherence to regulatory requirements and internal policies.

Materials Resource Manager

WellStar Kennestone Hospital
Marietta, GA
05.2016 - 06.2017
  • Managed a team of supply chain coordinators, in day-to-day acquisition, storage, and distribution of supplies to par locations and warehouse storage area of a 633-bed healthcare facility.
  • Served as a liaison between supply chain and end-users, responsible for all aspects of inventory management, procurement, sourcing and replenishment at a hospital storage, off site building level.
  • Performed monthly financial analysis and reporting of orders history and assisted with product conversions and recalls.

Materials Manager/ Purchasing

Southern Regional Hospital Warehouse
Riverdale, GA
06.1992 - 05.2016
  • Managed a team of managers, supervisors and professional in a day-to-day customer service materials management, facilities purchasing procurement, sourcing department inbound, outbound, and transportation.
  • Negotiated contracts, sourced vendors, contractors and managed inventory and materials for reducing cost for and off-site contracted facilities.
  • Developed and mentored team members, conducted yearly performance reviews, and coordinated annual inventory, DOT and FDA guidelines.
  • Ensured accurate inventory levels and proper disposal of expired inventory.
  • Reported directly to Director of Operations to maintain 99.8% accuracy for inventory fill rate.

Education

Bachelor’s of Science in Business Administration - Business Administration

Trident University International
Cypress, CA
12.2016

Skills

  • Project Management
  • Lean Six Sigma
  • Continuous Improvement
  • A3, internal root causes analysis
  • Strategic thinker
  • Organizational skills
  • Excellent communication
  • Team development
  • Supplier relationship management

Accomplishments

  • Achieved QMS by completing Audits with accuracy 99.9% and efficiency.
  • Documented and resolved Inventory which led to $700k organizations cost saving.

Certification

  • Frank Covery Leadership Development Tier III

Timeline

Quality Manager Supply Chain

GXO Logistics
10.2022 - Current

Regional Quality / Inventory Manager

Americold, Inc.
03.2022 - 10.2022

Inventory Control Manager

DHL Supply Chain
04.2021 - 03.2022

Senior Quality Manager

Distribution Cooperative Inc.
06.2018 - 05.2020

Materials Resource Manager

WellStar Kennestone Hospital
05.2016 - 06.2017

Materials Manager/ Purchasing

Southern Regional Hospital Warehouse
06.1992 - 05.2016

Bachelor’s of Science in Business Administration - Business Administration

Trident University International

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