John Williamson
Alexandria,AL
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Back of House Director
Shocco Springs Baptist Conference Center
Talladega, AL
01.2023 - 10.2024
- Ensured compliance with all health codes and safety regulations related to food preparation and service.
- Supervised the receiving, stocking, storing, issuing, and inventorying of all food products.
- Coordinated with front-of-house staff to ensure efficient service of meals during peak dining hours.
- Provided guidance on menu selections in order to maximize customer satisfaction.
Cast Member
The Walt Disney Company
Lake Buena Vista, FL
08.2017 - 12.2022
- Assisted guests with questions and concerns while providing exceptional customer service.
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
Education
Business Administration And Management
Troy University
Troy, ALSkills
- Recipe Development
- Supply Ordering
- Scheduling Coordination
- Proficient in Microsoft Office
- Operation of company vehicles
- Leadership and management
- Culinary expertise (sauté, grill, prep, etc)
Certification
- ServSafe Manager Certified
Timeline
Back of House Director
Shocco Springs Baptist Conference Center
01.2023 - 10.2024
Cast Member
The Walt Disney Company
08.2017 - 12.2022
- ServSafe Manager Certified
Business Administration And Management
Troy University
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