BRYAN PEREZ
Lakewood,CA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
12
12
years of professional experience
Work History
Back of House Director
Chick-fil-A
04.2023 - 01.2024
- Enhanced kitchen efficiency by implementing streamlined processes and procedures.
- Reduced food waste through proper inventory management.
- Maintained high standards of food quality by closely monitoring ingredient sourcing preparation
REGIONAL OPERATOR
VEGGIE GRILL
11.2021 - 04.2023
- Identified and assessed strengths and opportunities and developed plans to maximize employee potential.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Reviewed monthly and weekly financial results with General Managers to identify opportunities to improve
profitability.
GENERAL MANAGER
VEGGIE GRILL
02.2017 - 11.2021
- Established employee development plan, setting clear expectations for team members.
- Provided orientation and on-boarding training to new team members.
- Worked with management team to cross-train and assist in development of new skills.
- Planned and managed inventory levels using inventory system for meeting sales demands and minimizing
loss.
NEW STORE OPENING TRAINER
VEGGIE GRILL
01.2012 - 12.2019
- Coordinated team exercises and group discussions to increase training engagement.
- Developed different training methods if expected improvements are not seen.
- Assisted in the expansion of the company to 3 different markets. New York, Chicago, and Boston.
Education
HIGH SCHOOL DIPLOMA -
NORTH GASTON HIGH SCHOOL
Dallas, North Carolina06.2011
Skills
- Customer Service
- Attention to Detail
- Brand Loyalty
- Labor and Food Cost Control
- Training and Development
- Food Safety Compliance
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Back of House Director
Chick-fil-A
04.2023 - 01.2024
REGIONAL OPERATOR
VEGGIE GRILL
11.2021 - 04.2023
GENERAL MANAGER
VEGGIE GRILL
02.2017 - 11.2021
NEW STORE OPENING TRAINER
VEGGIE GRILL
01.2012 - 12.2019
HIGH SCHOOL DIPLOMA -
NORTH GASTON HIGH SCHOOL
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