Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
John Wilson

John Wilson

Memphis,TN

Summary

Dynamic logistics professional with over 10 years of experience at ServiceMaster Brands, excelling in route optimization and project management. Proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in GPS navigation and employee training, consistently achieving high satisfaction rates through effective communication and problem-solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Independent Contractor

DoorDash
Memphis, Tennessee
09.2024 - Current
  • Executed timely and accurate deliveries of food and other items to customers.
  • Maintained a clean driving record while adhering to traffic laws.
  • Utilized GPS and navigation apps to identify optimal routes.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Managed cash and electronic payments efficiently.

Logistics Manager

ServiceMaster Brands
Memphis, TN
10.2013 - Current
  • 10yrs+ of experience, specializing in logistics, planning, details, and project management

Customer Service Specialist

Midsouth Home Phone
Memphis, TN
12.2009 - 09.2014
  • Ensure complete satisfaction in services provided by home phone company
  • Answered all questions and inform customers.

Education

Bachelor's degree - Liberal Arts & Sciences

University of Memphis
Memphis, TN
06.2020

Associate's degree - Business Administration

Lemoyne-Owen College
Memphis, TN
07.2017

Associate's degree - Medical Assistant

Vatterott Career College
Memphis, TN
01.2014

Skills

  • Route optimization
  • Logistics and transportation management
  • Warehouse management
  • Employee training
  • GPS navigation
  • Payment processing

Certification

  • Customer Service Expert, 2023
  • Manager of the Year Service Master Brand, 2023
  • Certified Medical Assistant (AAMA), 02/01/16, 2019
  • CPR, 07/01/15, 07/01/16

Languages

  • English
  • Spanish

Timeline

Independent Contractor

DoorDash
09.2024 - Current

Logistics Manager

ServiceMaster Brands
10.2013 - Current

Customer Service Specialist

Midsouth Home Phone
12.2009 - 09.2014

Bachelor's degree - Liberal Arts & Sciences

University of Memphis

Associate's degree - Business Administration

Lemoyne-Owen College

Associate's degree - Medical Assistant

Vatterott Career College

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