John Winberg
Assistant Manager
Valencia,Pennsylvania
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
25
25
years of professional experience
Work History
Manager
Wolks Kamera Exchange
Pittsburgh, PA
01.1999 - 06.2024
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
Supervisor Paramedic
Munhall Area Prehospital Services
Mulhall, PA
01.2000 - 07.2007
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Remained level-headed and proactive during emergency situations.
- Documented care provided to patients into reports for submission to supervisor.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
- Explained each step of treatment to conscious patients to reduce fear and invoke calm.
- Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
- Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.
- Loaded patients into ambulances in preparation for transport to nearest medical center.
- Conducted thorough post-incident documentation and case reviews.
- Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
- Monitored employee productivity to provide constructive feedback and coaching.
Education
Master of Science - Human Resources Management
Robert Morris University
Coraopolis, PA08-2014
Bachelor of Science - Information Technology
California University of Pennsylvania
California, PA05-2010
Skills
- Financial Management
- Expense Tracking
- Staff Development
- Contract Management
Timeline
Supervisor Paramedic
Munhall Area Prehospital Services
01.2000 - 07.2007
Manager
Wolks Kamera Exchange
01.1999 - 06.2024
Master of Science - Human Resources Management
Robert Morris University
Bachelor of Science - Information Technology
California University of Pennsylvania