Summary
Overview
Work History
Education
Skills
Additional Information
Software
Interests
Work Availability
Quote
Timeline
OperationsManager

John Winkley

Operations Manager
Benicia,CA

Summary

Adaptable and enterprising Operations Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Flexible, results-oriented Manager offering focused leadership and transformational operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Overview

9
9
years of professional experience
11
11
years of post-secondary education

Work History

Restaurant Operations Manager

Sprankles Village Deli
Benicia, United States
06.2017 - Current
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Increased profit margins of Sprankle's Deli through careful application of reduction of shrink and cost cutting measures.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Meat and Seafood Manager

Ralphs Fresh Fare
Long Beach, CA
08.2016 - 06.2017
  • Monitored inventory levels, and oversaw restocking of cases ensured supplies were ordered.
  • Assigned daily work tasks to individual team members based upon strength and experience.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 50%.
  • Trained new employees on handling, safety and stocking procedures.

Front Desk Manager

Benicia Fitness
Benicia, CA
06.2013 - 09.2016
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Marketed our memberships to potential prospects interested in our facility.
  • Maintained highest sales commissions each year employed.

Education

High School Diploma -

Benicia High School
Benicia, CA
08.2009 - 06.2013

Transfer - History And Business

Diablo Valley College
Pleasant Hill, CA
08.2013 - 12.2016

No Degree - History

California State University - Long Beach
Long Beach, CA
05.2001 -

Bachelor of Science - Business Management

California State University - East Bay
Hayward, CA
08.2018 - 06.2022

Skills

    Performance improvement

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Additional Information

Dedicated to not only maintain standards but raise them through finding spots in day to day operations that need attention through innovation.

Committed to excellence, team member and leader.

Software

Excel

Interests

Stock Trading

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

Bachelor of Science - Business Management

California State University - East Bay
08.2018 - 06.2022

Restaurant Operations Manager

Sprankles Village Deli
06.2017 - Current

Meat and Seafood Manager

Ralphs Fresh Fare
08.2016 - 06.2017

Transfer - History And Business

Diablo Valley College
08.2013 - 12.2016

Front Desk Manager

Benicia Fitness
06.2013 - 09.2016

High School Diploma -

Benicia High School
08.2009 - 06.2013

No Degree - History

California State University - Long Beach
05.2001 -
John WinkleyOperations Manager