John Winslow
Clearwater,FL
Overview
30
30
years of professional experience
Work History
Operation Manager
United Siteservices
Haverhill, Massachusetts
09.2019 - 03.2025
- Managed daily operations to ensure efficiency and compliance with company standards.
- Coordinated logistics and supply chain management for timely product delivery.
- Facilitated regular meetings to communicate updates and gather feedback from staff.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Operations Manager
Daves' Septic
Manchester, NH
07.1995 - 09.2019
- Developed and managed daily employee schedules and delivery timelines to optimize operational efficiency.
- Led comprehensive training programs to enhance employee skills and performance.
- Managed employee terminations with professionalism and adherence to company policies.
- Maintained up-to-date knowledge of Department of Transportation updates and provided training to crew members.
- Delivered 24/7 customer support to effectively manage emergencies and maintain high satisfaction levels.
- Oversaw inventory management by verifying supply counts and placing orders to maintain operational efficiency.
- Supported employees by addressing their needs, enhancing job satisfaction and delivery outcomes.
Education
High School Diploma -
West Highschool
Manchester, NH06-1995
Skills
- Client relationship management
- Regulatory compliance
- Staff training and development
- Operations management
- Inventory control
- Scheduling optimization
- Emergency response
- Performance monitoring
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
References
References available upon request.
Timeline
Operation Manager
United Siteservices
09.2019 - 03.2025
Operations Manager
Daves' Septic
07.1995 - 09.2019
High School Diploma -
West Highschool