Overview
Work History
Education
Skills
References
Timeline
Generic

John Winslow

Clearwater,FL

Overview

30
30
years of professional experience

Work History

Operation Manager

United Siteservices
Haverhill, Massachusetts
09.2019 - 03.2025
  • Managed daily operations to ensure efficiency and compliance with company standards.
  • Coordinated logistics and supply chain management for timely product delivery.
  • Facilitated regular meetings to communicate updates and gather feedback from staff.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Operations Manager

Daves' Septic
Manchester, NH
07.1995 - 09.2019
  • Developed and managed daily employee schedules and delivery timelines to optimize operational efficiency.
  • Led comprehensive training programs to enhance employee skills and performance.
  • Managed employee terminations with professionalism and adherence to company policies.
  • Maintained up-to-date knowledge of Department of Transportation updates and provided training to crew members.
  • Delivered 24/7 customer support to effectively manage emergencies and maintain high satisfaction levels.
  • Oversaw inventory management by verifying supply counts and placing orders to maintain operational efficiency.
  • Supported employees by addressing their needs, enhancing job satisfaction and delivery outcomes.

Education

High School Diploma -

West Highschool
Manchester, NH
06-1995

Skills

  • Client relationship management
  • Regulatory compliance
  • Staff training and development
  • Operations management
  • Inventory control
  • Scheduling optimization
  • Emergency response
  • Performance monitoring
  • Problem solving
  • Effective communication
  • Team leadership
  • Conflict resolution

References

References available upon request.

Timeline

Operation Manager

United Siteservices
09.2019 - 03.2025

Operations Manager

Daves' Septic
07.1995 - 09.2019

High School Diploma -

West Highschool
John Winslow