John Wissert
Des Moines
Summary
Dedicated commercial locksmith with a strong focus on problem-solving and client satisfaction. Experienced in diagnosing lock issues, providing tailored solutions, and building strong relationships with customers to ensure security and peace of mind.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commercial Locksmith
Heartland Door And Frame
Des Moines, IA
06.2024 - Current
- Operated various lock installation tools and equipment to secure commercial properties.
- Diagnosed lock malfunctions and provided timely repairs to enhance security systems.
- Assisted clients in selecting appropriate locking mechanisms based on safety needs and preferences.
- Developed maintenance schedules for key systems, ensuring optimal performance and longevity of locks installed.
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
- Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
- Installed new door hardware such as locks, plates, and closers
- Used devices to open door locks without keys.
- Drilled into locks to open for legal owners who lost keys or inherited systems.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
Commercial Door Installer
Heartland Door and Frame
Des Moines, IA
04.2023 - Current
- Installed residential and commercial doors, ensuring structural integrity and aesthetic alignment.
- Collaborated with contractors to assess project requirements and provide tailored door solutions.
- Utilized hand tools and power equipment for precise door measurements and installations.
- Conducted quality inspections post-installation to ensure compliance with safety standards.
- Trained new team members on installation techniques and safety protocols.
- Provided exceptional customer service, addressing client concerns and ensuring satisfaction with final products.
- Interpreted work orders and read print drawings to review specified results with client.
- Troubleshot complex door installation challenges, collaborating with colleagues to devise innovative solutions for successful project completion.
Handy Man
Handy Guy LLC
Des Moines, IA
05.2022 - 04.2023
- Performed general repairs and maintenance tasks to ensure optimal functioning of residential properties.
- Assisted in troubleshooting plumbing, electrical, and carpentry issues for various client projects.
- Utilized power tools and hand tools safely and effectively to complete assigned tasks.
- Collaborated with team members to streamline workflow and improve project turnaround times.
- Adapted quickly to diverse work environments, demonstrating flexibility in task execution.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
Education
High School Diploma -
East High
Des Moines, IA05-2019
High School Diploma -
Central Campus
Des Moines, IA05-2019
Skills
- Lock installation proficiency
- Troubleshooting
- Installing new hardware
- Master keying expertise
- Lock repair
- Cylinder servicing
- Key duplication
- Problem-solving
- Team building
- Blueprint reading
- Written communication
- Lock rekeying
Certification
- Kaba Service Training
- Best SFIC Systems
Timeline
Commercial Locksmith
Heartland Door And Frame
06.2024 - Current
Commercial Door Installer
Heartland Door and Frame
04.2023 - Current
Handy Man
Handy Guy LLC
05.2022 - 04.2023
High School Diploma -
East High
High School Diploma -
Central Campus