Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Wissert

Des Moines

Summary

Dedicated commercial locksmith with a strong focus on problem-solving and client satisfaction. Experienced in diagnosing lock issues, providing tailored solutions, and building strong relationships with customers to ensure security and peace of mind.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Commercial Locksmith

Heartland Door And Frame
Des Moines, IA
06.2024 - Current
  • Operated various lock installation tools and equipment to secure commercial properties.
  • Diagnosed lock malfunctions and provided timely repairs to enhance security systems.
  • Assisted clients in selecting appropriate locking mechanisms based on safety needs and preferences.
  • Developed maintenance schedules for key systems, ensuring optimal performance and longevity of locks installed.
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Used key cutting machines to duplicate or cut new keys.
  • Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
  • Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
  • Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
  • Installed new door hardware such as locks, plates, and closers
  • Used devices to open door locks without keys.
  • Drilled into locks to open for legal owners who lost keys or inherited systems.
  • Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.

Commercial Door Installer

Heartland Door and Frame
Des Moines, IA
04.2023 - Current
  • Installed residential and commercial doors, ensuring structural integrity and aesthetic alignment.
  • Collaborated with contractors to assess project requirements and provide tailored door solutions.
  • Utilized hand tools and power equipment for precise door measurements and installations.
  • Conducted quality inspections post-installation to ensure compliance with safety standards.
  • Trained new team members on installation techniques and safety protocols.
  • Provided exceptional customer service, addressing client concerns and ensuring satisfaction with final products.
  • Interpreted work orders and read print drawings to review specified results with client.
  • Troubleshot complex door installation challenges, collaborating with colleagues to devise innovative solutions for successful project completion.

Handy Man

Handy Guy LLC
Des Moines, IA
05.2022 - 04.2023
  • Performed general repairs and maintenance tasks to ensure optimal functioning of residential properties.
  • Assisted in troubleshooting plumbing, electrical, and carpentry issues for various client projects.
  • Utilized power tools and hand tools safely and effectively to complete assigned tasks.
  • Collaborated with team members to streamline workflow and improve project turnaround times.
  • Adapted quickly to diverse work environments, demonstrating flexibility in task execution.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.

Education

High School Diploma -

East High
Des Moines, IA
05-2019

High School Diploma -

Central Campus
Des Moines, IA
05-2019

Skills

  • Lock installation proficiency
  • Troubleshooting
  • Installing new hardware
  • Master keying expertise
  • Lock repair
  • Cylinder servicing
  • Key duplication
  • Problem-solving
  • Team building
  • Blueprint reading
  • Written communication
  • Lock rekeying

Certification

  • Kaba Service Training
  • Best SFIC Systems

Timeline

Commercial Locksmith

Heartland Door And Frame
06.2024 - Current

Commercial Door Installer

Heartland Door and Frame
04.2023 - Current

Handy Man

Handy Guy LLC
05.2022 - 04.2023

High School Diploma -

East High

High School Diploma -

Central Campus
John Wissert